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Waltons Reviews

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

5 years ago

What Trusted Customer said about Waltons:

Fast delivery polite n helpful staff

Amy Rawson

Waltons

5 years ago

Good morning, Thank you for your excellent review. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 30/05/2020

Trusted Customer

Feefo Verified

5 years ago

What Trusted Customer said about Waltons:

Disappointed

The service regarding order and delivery was excellent. When contacted replacement items were quickly replaced. Concerns regarding quality issues were not fully taken on board

Amy Rawson

Waltons

5 years ago

Good morning, Thank you for your valuable feedback. I apologise that you were not entirely satisfied with the response from our service team. I will ensure this is addressed internally. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 07/08/2020

Trusted Customer

Feefo Verified

5 years ago

All round good service

Great service and good product

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your excellent feedback.Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 28/05/2020

Trusted Customer

Feefo Verified

Llanelli

5 years ago

What Trusted Customer said about Waltons:

All went as planned

Good product as described and delivered as stated

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your excellent feedback. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 28/05/2020

Trusted Customer

Feefo Verified

5 years ago

Dissatisfied

Disappointed - large item not delivered although tracking said otherwise. Lots of phone calls and emails before my money was returned.

Amy Rawson

Waltons

5 years ago

Good Afternoon, Thank you for your honest and valuable feedback. We will use this review in order to implement improvements. Kind regards, Amy Waltons Team

Date of purchase: 27/05/2020

Trusted Customer

Feefo Verified

5 years ago

Ordering and delivery well organised but disappointed with standard of shed

The ordering and delivery was organised very well. Got a time on the day when delivery was expected and it came on time. Only comment on delivery would be to have 2 men so they can carry it through...

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your valuable feedback. I will pass your feedback regarding our delivery service on to the logistics manager. Kind regards, Waltons Team

Product reviews

Date of purchase: 04/08/2020

Trusted Customer

Feefo Verified

5 years ago

What Trusted Customer said about Waltons:

Good website, helpful communication on deliveries etc.

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your excellent feedback.We are thrilled delivery ran smoothly for you.Kind regards, Waltons Team

Product reviews

Date of purchase: 04/08/2020

Trusted Customer

Feefo Verified

5 years ago

What Trusted Customer said about Waltons:

Lovely summerhouse at a reasonable price.

Initially there was a long delivery time for my summerhouse (12 weeks) but I asked for the earliest available. I was pleased to be offered three earlier slots at around 9 weeks. Delivery was on time...

Amy Rawson

Waltons

5 years ago

Good Morning, Thank you for your valuable feedback. I am glad to hear we managed to get your delivery pulled forwards.Kind regards, Waltons Team

Product reviews

Date of purchase: 04/08/2020

Trusted Customer

Feefo Verified

5 years ago

I won't be ordering from Waltons again.

I was messed about by their delivery service. Only one part of my two part order( which were identical) was delivered. When I phoned to find out where the other half was I was charged £11.00 for the...

Amy Rawson

Waltons

5 years ago

Good morning, Thank you for your valuable feedback. I am very sorry to hear this and have passed this on to the relevant departments for review. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 03/08/2020

Trusted Customer

Feefo Verified

5 years ago

What Trusted Customer said about Waltons:

Some you win, some you lose!

This year I have purchased 3 different garden buildings. The log cabin is brilliant, playhouse is overpriced but ok. However, the garden shed I bought is not great. It’s extremely knotty and flimsy,...

Amy Rawson

Waltons

5 years ago

Good morning, Thank you for your valuable review! I apologise that we could not make the hat-trick with your purchases! If you can send us over some images of where you have been dissatisfied to service@waltons.co.uk we would be happy to review this further for you. Kind regards, Amy Waltons Team

Product reviews

Date of purchase: 02/08/2020

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Waltons Reviews

Garden Grow 62 x 43ft Greenhouse - GreenMore reviews of this product (3)View product websiteGreat purchase fab prices

Waltons 8 x 8 Vermont Wooden SummerhouseView product websiteThe cladding boards were quite rough in places. When erecting the panels did not butt together properly resulting in gaps one of which was around 5mm. Filling was required on this and around gaps...Read more

Expandable Artificial Evergreen Laurel Hedge Trellis 1 x 2mMore reviews of this product (6)View product websiteGreat product good price .

Palram 8x6 Midnight Grey Skylight Plastic ShedMore reviews of this product (68)View product websiteWorks well, keeps gardening equipment and bikes protected.

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (72)View product websiteKey very hard to insert into lock will probably use our old one.

Waltons 8 x 6 Overlap Double Door Apex Windowless Wooden ShedView product websiteShed floor very flimsy. Had to buy some plywood to strengthen it. We already had a good base so did not buy their portabase.

Waltons 7 x 7 Premier Corner SummerhouseView product websiteQuality could be better. Poor build in areas, several holding nails not inserted into wood where required. Main one on one window not even secured into wood. Required extra securing by myself.

Waltons 6 x 4 Reverse Overlap Single Door Apex Wooden ShedView product websiteSlightly better quality than my summerhouse but still areas where workmanship could be better. Obvious mistakes in inserting holding nails not corrected, indicating poor quality checking.

Waltons 10 x 8 Helios SummerhouseView product websiteLovely summerhouse, maybe just a bit more care during the manufacturing process.

Brushwood Thatch Screening Roll 5ft x 13ft 15m x 4m 1cm Thick Garden FencingMore reviews of this product (2)View product websiteFlimsy and thin. Found better quality elsewhere

Waltons 7 x 7 Pressure Treated Shiplap Double Door Pent Wooden Corner ShedMore reviews of this product (23)View product websiteKnotty material and flimsy construction. Definitely couldn’t recommend it.

Waltons 7 x 5 Snowdrop Wooden Playhouse with LoftMore reviews of this product (38)View product websiteOverall pleased with the purchase based on design and construction but a bit overpriced.

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