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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

JH

Joanne Herbert

Feefo Verified

5 years ago

What Joanne Herbert said about Waltons:

Returned for refund

Refund received promptly after returning shed which was poor quality.

Morris

Waltons

5 years ago

Thanks for review. We are sorry to hear things didn’t quite go to plan. We will ensure your feedback is taken onboard so we can improve what we do!

Product reviews

Date of purchase: 06/11/2020

0

Trusted Customer

Feefo Verified

5 years ago

A shed that wasn't frustration free - Walton's could be doing better!

Service was fine.

Morris

Waltons

5 years ago

We really appreciate you taking the time to right such a informative review. We will be sure to take this feedback on board. Thanks Waltons team

Product reviews

Date of purchase: 14/10/2020

0

AB

Anthony Blakeburn

Feefo Verified

5 years ago

What Anthony Blakeburn said about Waltons:

Excellent

One of the ways in which I judge a sales website is whether or not I feel I need to ask a sales advisor I.e make a call In the case of Waltons I never felt that need. All the product info was...

Morris

Waltons

5 years ago

Thanks for your 5 star review!!

Date of purchase: 09/02/2021

0

JT

Jamie Tucker

Feefo Verified

5 years ago

What Jamie Tucker said about Waltons:

The service was great, we brought online and contact was made the next day, there was originally a problem where a delivery date was given on the webpage that they couldn’t uphold but managed to...

Morris

Waltons

5 years ago

Thanks for your 5 star review!!

Product reviews

Date of purchase: 09/02/2021

0

JP

Julie Pearce

Feefo Verified

Essex

5 years ago

What Julie Pearce said about Waltons:

Disappointing quality

The shed was a perfect size but I felt that it was let down by the quality. The wood was a lot thinner than I’d expected it could have been slighter thicker which would have made the shed feel a bit...

Morris

Waltons

5 years ago

We really appreciate you taking the time to right such a informative review. We will be sure to take this feedback on board. Thanks Waltons team

Product reviews

Date of purchase: 06/02/2021

0

Trusted Customer

Feefo Verified

5 years ago

Delivery and installation prompt and professional.

Morris

Waltons

5 years ago

Thanks for your 5 star review!!

Product reviews

Date of purchase: 04/02/2021

0

DF

Doug Fraser

Feefo Verified

Northumberland

5 years ago

What Doug Fraser said about Waltons:

Excellent customer service.

Very pleased with the product but a particular thanks to the customer service team who were excellent with my queries from order to installation. Many thanks.

Morris

Waltons

5 years ago

Thanks for your 5 star review!!

Product reviews

Date of purchase: 22/01/2021

0

MC

Mark C

Feefo Verified

Maidstone

5 years ago

What Mark C said about Waltons:

Total hassle free purchase and delivery of a better than expected product!

Excellent service from website through to 'on time' delivery. Kept informed of delivery time on the day, polite and friendly driver unloaded shed neatly onto my drive.

Morris

Waltons

5 years ago

Thanks for your 5 star review!!

Product reviews

Date of purchase: 04/02/2021

0

Trusted Customer

Feefo Verified

5 years ago

Dreadful Quality Summerhouse

The summerhouse we were supplied was an example of the worse workmanship we have ever encountered. The wood was very poor quality - full of splits & gouges (knots we expected), nails not banged in &...

Morris

Waltons

5 years ago

We really appreciate you taking the time to right such a informative review. We will be sure to take this feedback on board. Thanks Waltons team

Product reviews

Date of purchase: 27/06/2020

1

DB

David Budgen

Feefo Verified

5 years ago

What David Budgen said about Waltons:

**** goods, even worse customer care

We have had trouble with damaged goods and I’ll fitting panels, we have been accused of not knowing how to build it and disfiguring the goods

Amy Rawson

Waltons

5 years ago

Good morning, Thank you for your review. I apologise that you have been unhappy with our product and service. As advised on the phone yesterday unfortunately it is difficult to assist you with a resolution without you being at the property with the item and had therefore arranged a call with yourself today to further assist. We understand how frustrating it can be under these circumstances but aim to gain all the information in order to provide the correct resolution. Please be advised we at no point wish you to feel that we are accusing you of anything, we aim to provide advice based on our experience with the item and following the provided installation guide. We will await further contact from yourself today so we can further assist you with installing the item. Kind regards, Waltons Team

Product reviews

Amy Rawson

Waltons

5 years ago

Good morning, Thank you for your review. I apologise that you have been unhappy with our product and service. As advised on the phone yesterday unfortunately it is difficult to assist you with a resolution without you being at the property with the item and had therefore arranged a call with yourself today to further assist. We understand how frustrating it can be under these circumstances but aim to gain all the information in order to provide the correct resolution. Please be advised we at no point wish you to feel that we are accusing you of anything, we aim to provide advice based on our experience with the item and following the provided installation guide. We will await further contact from yourself today so we can further assist you with installing the item. Kind regards, Waltons Team

Date of purchase: 30/01/2021

1

Waltons Reviews

12 x 8 Pressure Treated Shiplap Double Door Pent ShedMore reviews of this product (13)View product websitePoor quality shed all round. Would not purchase from them again. Roof very flimsy and floor was already damaged.

The Mahonia 4m x 3m Log CabinMore reviews of this product (1)View product websiteThe product was great, easy to follow instructions and a very good finish. Have recommended to friends admins family already

6 x 2 6 Value Overlap Double Door Pent Storage ShedMore reviews of this product (65)View product websiteLet down by the quality of the wood

6 x 4 Evesham Wooden GreenhouseView product websiteProduct in perfect condition

5 x 3 Pressure Treated Shiplap Double Door Pent Mower StoreMore reviews of this product (17)View product websiteExactly what I was looking for and very pleased with the product. DIY is not my strength but with patience and time I am delighted with my efforts!

Waltons 10 x 8 Helios SummerhouseView product websiteWe picked this company over others as we thought as they were 'established' they would be a safer option - WRONG!!. There were others we looked at who were cheaper, and I now wish we had bought...Read more

7 x 7 Corner SummerhouseMore reviews of this product (41)View product websiteReally cheaply made product, should of read more reviews

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