How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Lester Dennis

Feefo Verified

Wokingham

5 years ago

What Lester Dennis said about Waltons:

The service in respect of ordering and delivery was good and communication was also good during the process. I was a little disappointed in the construction of the Door to the playhouse which leaves...

Abbie Sharp

Waltons

5 years ago

Good Morning Lester, Thanks for your feedback! I shall pass this onto our manufacturing team for future development. Kindest Regards Abbie

Product reviews

Date of purchase: 16/04/2021

Richard Norvill

Feefo Verified

5 years ago

What Richard Norvill said about Waltons:

First class product and service.

From start to finish the service was excellent. Whilst waiting for the shed to arrive, I had a query about the separate base we ordered. A telephone call to Walton's customer service put my mind at...

Abbie Sharp

Waltons

5 years ago

Good Afternoon, Thanks for your feedback today! Kindest Regards Abbie

Product reviews

Date of purchase: 21/04/2021

Mr Irving

Feefo Verified

Camberley

5 years ago

What Mr Irving said about Waltons:

Disappointed AVOID

Absolutely awful. What a waste of money. Terrible build quality and poorly put together at production. Unhelpful and useless customer service. Avoid this company as it will cost you more in the...

Abbie Sharp

Waltons

5 years ago

Good Afternoon, I am very sorry to hear this. Please provide us with some images to customerservice@merciagp.co.uk so that we can look to assist you further with this matter. Kind Regards Abbie

Product reviews

Date of purchase: 07/11/2020

natalie

Feefo Verified

WORTHING

5 years ago

What natalie said about Waltons:

As described, excellent customer service

Abbie Sharp

Waltons

5 years ago

Good Afternoon, Thank-you so much for your positive feedback! Kindest Regards Abbie

Product reviews

Date of purchase: 23/02/2021

Louise Pennington

Feefo Verified

Leyland

5 years ago

What Louise Pennington said about Waltons:

Amazing company

Easy to use website. Handy tips on each item. Downloadable instructions which is good. Clear pricing and deliver options. Quick replies from customer service. Highly recommend.

Abbie Sharp

Waltons

5 years ago

Good Afternoon, Thanks so much for the positive feedback! Kind Regards Abbie

Date of purchase: 19/04/2021

Samantha Williams

Feefo Verified

5 years ago

What Samantha Williams said about Waltons:

Would recommend both on products and service - purchased shed and log cabin. Had minor issues with a couple of parts which were replaced quickly

Abbie Sharp

Waltons

5 years ago

Thanks so much for your positive review ! :)

Product reviews

Date of purchase: 22/02/2021

Julie Sampson

Feefo Verified

Sussex

5 years ago

What Julie Sampson said about Waltons:

Buying online was easy

Buying online was easy. Although I never received an email confirmation I did receive a text from the warehouse confirming delivery. It would be nice to receive invoice/order confirmation.

Abbie Sharp

Waltons

5 years ago

thanks for your informative and positive feedback!

Product reviews

Date of purchase: 18/04/2021

Trusted Customer

Feefo Verified

5 years ago

Although all panels /parts are there be prepared to add/move bits.

Good online choice with extras clearly itemised.

Abbie Sharp

Waltons

5 years ago

Thanks for your positive feedback today!! :)

Product reviews

Date of purchase: 17/04/2021

Kufre Sampson

Feefo Verified

5 years ago

What Kufre Sampson said about Waltons:

Fabulous service

Good communication. Prompt response when we had problems with parts delivered and sorted efficiently.

Abbie Sharp

Waltons

5 years ago

Thanks for your brilliant feedback!

Product reviews

Date of purchase: 20/02/2021

Trusted Customer

Feefo Verified

5 years ago

Great product, poor after service

Perfect delivery, however the follow up customer experience when replacement items were needed was non existent, had to arrange for a joiner to make new sections.

Abbie Sharp

Waltons

5 years ago

Thanks for your feedback today! We are available on phone lines 8:30-5 monday to friday on 01636 821215 & on email at customerservice:@merciagp.co.uk. Kind Regards Abbie

Product reviews

Date of purchase: 18/02/2021

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

4 x 4 Princess PlayhouseMore reviews of this product (66)View product websiteProblems with the quality of construction of the door see other comments

7 x 5 Pressure Treated Shiplap Single Door Windowless Apex Wooden ShedMore reviews of this product (4)View product websiteSee above at previous report.

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (72)View product websiteBest and only good product supplied

10 x 10 Pressure Treated Premium Shiplap Double Door Modular WorkshopMore reviews of this product (5)View product websiteSo badly put together at production. This product will not last. Really disappointed with a cheaply manufactured over priced product. Misleading and ripped off.

10 x 10 Helios SummerhouseMore reviews of this product (21)View product websitevery,very pleased with the summerhouse

10 x 10 Waltons Helios PortabaseMore reviews of this product (5)View product websiteas described, done the job

10 x 8 Pressure Treated Dutch Barn Shiplap Double Door Apex Garden ShedMore reviews of this product (16)View product websiteExcellent quality and lovely solid design

10 x 8 Helios SummerhouseView product websiteLooks great now assembled. Some slats are cracked and there is a surface crack on door. After putting a preserver on these seem to have filled in and don't look so obvious now. Delivery was seemless....Read more

7 x 5 Bournemouth Wooden SummerhouseView product websiteOnce built the summerhouse is solid especially with the extra base and support boots.

10 x 8 Helios SummerhouseView product websiteLove it... completes our garden. Very fiddly to put up and if doing it yourself advise to find a YouTube video to watch first as instructions not that good...

4m x 3m Pent Log CabinView product websiteThe cabin is great value for money, easy to install for a non tradesman and looks great. Very happy with the purchase and would definitely recommend. I arranged for a contractor to install a flat...Read more

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?