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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

James Davison

Feefo Verified

5 years ago

What James Davison said about Waltons:

Great quality

great quality product, easy and straight forward to put together with simple instructions. Delivered on time. very good company.

Abbie Sharp

Waltons

5 years ago

Thanks for your brilliant feedback today!

Product reviews

Date of purchase: 24/03/2021

Trusted Customer

Feefo Verified

5 years ago

Dreadful customer service

Dreadful customer service, not all parts for my summer house got delivered, I made several phone calls and emails and always got fobbed off. Never received the items. Opened a case with PayPal and...

Abbie Sharp

Waltons

5 years ago

Good morning, Thank you for your feedback. I am very sorry to hear this! Based on previous emails exchanged it appears the finals and fasciae are required. I have requested these again for you and we will expedite these via a DX courier. My sincere apologies for the delay in resolving this. Kindest Regards

Product reviews

Date of purchase: 21/03/2021

Ann Goodwin

Feefo Verified

5 years ago

What Ann Goodwin said about Waltons:

3rd shed but...

Delivery, customer service etc very good. However, this is my third shed from Waltons (I move a lot!!) and tbh I was disappointed with the quality this time. I know there is a wood shortage but even...

Abbie Sharp

Waltons

5 years ago

Thanks for your honest and valued feedback today. I shall pass this to the necessary individuals/.

Product reviews

Date of purchase: 20/03/2021

Trusted Customer

Feefo Verified

5 years ago

Poor workmanship

Not great summer house. Door warped and big gaps. Windows didn’t fit Even the tongue and grooved boards not cut straight a child could do better. A lot of holes and a lot didn’t fit had to adjust...

Abbie Sharp

Waltons

5 years ago

Thanks for your honest and valued feedback today. I am very sorry that you had problems with your product. Knots are a natural occurrence within timber and cannot be prevented, we advise something such as wood filler to ensure the building is water tight. In regards to the boards not cut straight, and all of the other issues please either call 01636 821215 or email images to customerservice@merciagp.co.uk so that we can look to further review this for you.

Product reviews

Date of purchase: 20/03/2021

Rosslyn THOMPSON

Feefo Verified

5 years ago

What Rosslyn THOMPSON said about Waltons:

Good item

Good communication and on time delivery

Abbie Sharp

Waltons

5 years ago

Thanks for your valued and honest review today!

Product reviews

Date of purchase: 20/03/2021

Alan Gillett

Feefo Verified

5 years ago

What Alan Gillett said about Waltons:

Great service

Great communication, friendly and helpful delivery driver, went together very well

Abbie Sharp

Waltons

5 years ago

Thank-you for your valued feedback today!

Product reviews

Date of purchase: 23/02/2021

W Nunn

Feefo Verified

5 years ago

What W Nunn said about Waltons:

Prompt efficient service. Sturdy construction.Easy to follow instructions.

Good customer service. Effecient and quick with replacement part. Easy to understand instructions. Decent communication makes for such a positive experience.

Abbie Sharp

Waltons

5 years ago

Thanks for your valued feedback today!

Date of purchase: 11/05/2021

anthony law

Feefo Verified

5 years ago

What anthony law said about Waltons:

Totally trustworthy, Order what you require and it arrives as described, in the quality advertised at the time and date promised delivered by a friendly helpful driver. When you put the item together...

Abbie Sharp

Waltons

5 years ago

Thank-you for your positive feedback today. I shall pass this onto the relevant individuals for you.

Product reviews

Date of purchase: 10/05/2021

Trusted Customer

Feefo Verified

5 years ago

5 stars

worked perfectly. Shed is just what we needed.

Abbie Sharp

Waltons

5 years ago

Thanks for your wonderful review today!

Product reviews

Date of purchase: 07/03/2021

Maurice Correa

Feefo Verified

Harrow Middlesex

5 years ago

What Maurice Correa said about Waltons:

Soon after the shed was delivered I tried to phone Waltons but each time I got a message saying that your offices were now closed, your working hours Monday to Friday were… but I phoned during normal...

Abbie Sharp

Waltons

5 years ago

Thanks for your positive review today. This is very informative, I shall pass your information onto the necessary individuals.

Product reviews

Date of purchase: 07/05/2021

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Waltons Reviews

6 x 4 Pressure Treated Garden BarMore reviews of this product (7)View product websiteDid everything I expected.

10 x 8 Helios SummerhouseView product websiteMostly ok. Wood is not of the best quality

7 x 5 Overlap Single Door Apex Wooden ShedView product websiteNot so happy with the quality this time.

10 x 8 Wessex SummerhouseView product websiteEasy to buy but wished I went elsewhere don’t think they care how they make their product no pride in the work just get it out SHAME

12 x 8 Overlap Double Door Apex Wooden ShedView product websiteGood item for the price but needs better instructions and pieces correctly cut to size (we had to recur many of the single slats)

4m x 3m Log CabinView product websiteFits together very well, very pleased with our purchase

6 x 2 6 Value Overlap Double Door Pent Storage ShedMore reviews of this product (65)View product websiteSee previous rating i have said it all

49mm Weatherproof Padlock with Hasp StapleMore reviews of this product (72)View product websitePoor fit of weather proof glands.Key very poor fit.

6 x 3 Pressure Treated Shiplap Pent Garden Storage ShedMore reviews of this product (21)View product websiteDelivered on time, and great quality shed. Actually enjoyed putting it together with the kids.

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