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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

SB

Steve Bailey

Feefo Verified

5 years ago

What Steve Bailey said about Waltons:

Palram-Canopia 8x6 Grey Skylight Plastic Shed

Just brilliant, great product, super fast deliver, no complaints at all.

Morris

Waltons

5 years ago

Hi Steve, Thanks for your valued feedback, we are happy to hear you are happy with the item and our service. Thanks Waltons Team

Product reviews

Date of purchase: 28/06/2021

0

MH

Martin Helyar

Feefo Verified

5 years ago

What Martin Helyar said about Waltons:

The service was reduced by 1 star due to the product not reaching us on time

Morris

Waltons

5 years ago

Hi Martin, Thanks for your valuable review, we are sorry the item didn't arrive the first time I can see our driver reported this as damaged. I am really sorry for this. Thanks Toni Walton's Team

Product reviews

Date of purchase: 27/06/2021

0

Trusted Customer

Feefo Verified

5 years ago

Ordered a shed with a lead time of within 10 days and when progressing through the ordering process, their website says they will be in touch to arrange a delivery (this is also mentioned on the...

Morris

Waltons

5 years ago

Hi Scott, Thanks for your valued feedback. We are sorry to hear of the issues you faced with delivery, we will pass over your feedback to the relevant team to review further. Once again please do accept my sincerest apologies for any inconvenience caused. Thanks MGP Team

Product reviews

Date of purchase: 25/06/2021

0

DP

David Peters

Feefo Verified

So404xs

5 years ago

What David Peters said about Waltons:

Not particularly impressed

You seem to have a problem communicating between departments. Sales customer services delivery all seem to be in there own little bubbles. Consequently it took a lot of time to sort out problem. You...

Morris

Waltons

5 years ago

Hi, Thanks for your review, I am sorry to hear you had issues, I have reviewed the communications from you to the team and I have no cause for concern with how this has been handled, whilst I am sincerely sorry for any inconvenience caused, we cannot provide installations once the building has been delivered to you. We are really sorry for any inconvenience caused and any confusion which may have occurred from our side. Kind Regards Toni - Waltons Team

Product reviews

Date of purchase: 31/05/2021

0

TH

Tracy Hewitt

Feefo Verified

5 years ago

What Tracy Hewitt said about Waltons:

Do not use - horrendous product and installation

Awful service it took 4 months and 5 visits for them to complete the installation and even now I have to repaint the outside as it looks so bad. The complaints department were rude and basically...

Morris

Waltons

5 years ago

Hi Tracy, Thanks for your valued feedback, we are sorry to hear things did not go quite to plan with your order. I can see this has been resolved now and your order is completed. Please do accept my sincerest apologies for any inconvenience caused. Thanks Waltons Team

Product reviews

Date of purchase: 20/04/2021

0

CS

Chris Sterling

Feefo Verified

5 years ago

What Chris Sterling said about Waltons:

Good company to buy from

Good fast service and price. I will use them in the future.

Morris

Waltons

5 years ago

Thanks so much for your 5 star review!

Product reviews

Date of purchase: 09/06/2021

2

RR

Richard Rutson

Feefo Verified

Cornwall

5 years ago

What Richard Rutson said about Waltons:

Proper job

Navigating Web site was easy,smooth payment process,delivery was sooner than expectected,had no need to contact customer service in this transaction so can't comment,will be back if I need another...

Morris

Waltons

5 years ago

Thanks for your glowing review of your journey with us!

Product reviews

Date of purchase: 15/06/2021

2

MD

Mark Dalton

Feefo Verified

5 years ago

What Mark Dalton said about Waltons:

You,ve trained him well,best service in along time would pick him every tim

They informed me of the time they would arrive, and bang on time they came. He asked me where do I need it,he put it where I asked, what more could you ask for.

Morris

Waltons

5 years ago

Thanks for your 5-star review and for your lovely comments about the product you have received. Thanks Waltons Team

Date of purchase: 14/06/2021

3

JT

Julie Turner

Feefo Verified

5 years ago

What Julie Turner said about Waltons:

good quality

easy ordering plenty of choice

Morris

Waltons

5 years ago

Hi Julie, Thanks for your 5-star review! Thanks Waltons Team

Product reviews

Date of purchase: 14/06/2021

1

Trusted Customer

Feefo Verified

5 years ago

The actual shed is great once up, service is terrible.

Ordered a 8x6 plastic shed online, said in the ad I could choose a delivery date but no option, then it said I would be given a date and time slot. Had to chase up the delivery over a few days,...

Morris

Waltons

5 years ago

Thank you for taking the time to review our service and product! We are really sorry for inconvenience caused. Thanks Waltons Team

Product reviews

Date of purchase: 12/06/2021

1

Waltons Reviews

Palram 8x6 Midnight Grey Skylight Plastic ShedMore reviews of this product (68)View product websiteBrilliant product, I am so pleased with this.

8 x 6 Evesham Wooden GreenhouseView product websiteSome poor quality finishing

Waltons 8 x 8 Premier Corner SummerhouseView product websiteFlimsy, rusting badly installed summerhouse, took 5 attempts for them to finish it over 4 months and even now I am going to have to replace the rusting for handles and hinges

8 x 6 Overlap Double Door Apex Wooden ShedView product websitegood quality easy to build

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