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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

DL

David Long

Feefo Verified

Kent

4 years ago

What David Long said about Waltons:

Excellent product and service

Item delivered exactly on time slight damage driver took photograph within the hour I was contracted and offered very reasonable compensation. Mini greenhouse far superior to anything else on the...

Morris

Waltons

4 years ago

Thanks so much for your 5 star review!

Product reviews

Date of purchase: 01/04/2022

0

KJ

Kenneth Jackson

Feefo Verified

4 years ago

What Kenneth Jackson said about Waltons:

Still waiting for all the known issues to be resolved and no apology given

The shed that I bought had a number of damaged extrusions and was short of screws in the packet I opened so I cannot erect the shed , I am still waiting for the replacements and very worried now I...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you so much for your review today, this is much appreciated. I am so sorry to hear that you have not yet received your fixings for the building. I have arranged for this to be sorted for you today and so this will be sent out to you with our courier DX no later than tomorrow, on an express delivery. Please accept our apologies for any inconvenience this has caused. Kindest Regards Waltons Team

KJ

Kenneth Jackson

4 years ago

After reading your comments I have stayed at home the 5th and 6th but haven’t received any delivery or been contacted by the courier. I had organised help ( again ) for this weekend for the erecting of the shed and once again have had to cancel. Please advise as it’s getting beyond a joke and closer to disgusting.

Product reviews

Date of purchase: 19/04/2022

0

RO

Robert Oxborough

Feefo Verified

4 years ago

What Robert Oxborough said about Waltons:

Dreadful customer service

The customer service team do not seem to understand the meaning of customer service! Having been offered a refund for damage in transit, I am now told I have to wait a year to receive it! ...

Abbie Sharp

Waltons

4 years ago

Thanks so much for your honest and valued review today! This is much appreciated. I can see that we did advise the situation of the product compensation since you have taken this item out on finance. I can see now that the case has been resolved with yourself! :) Kindest Regards Waltons Sheds

Product reviews

Date of purchase: 05/04/2022

0

Trusted Customer

Feefo Verified

4 years ago

Delivery service was great, quick and friendly but the shed itself is not of a sturdy or good quality. A budget shed but very flimsy.

Abbie Sharp

Waltons

4 years ago

Good Afternoon, Thank you so much for your honest and valued review today, this is much appreciated. Your comments will be very helpful within our future development plans! Kindest Regards Waltons Team

Product reviews

Date of purchase: 01/04/2022

0

Trusted Customer

Feefo Verified

4 years ago

Love my log cabin

I would highly recommend your products ...from phone call to delivery was ace ...and not forgetting the lovely van driver. .

Morris

Waltons

4 years ago

Thanks so much for your 5 star review!

Product reviews

Date of purchase: 31/03/2022

0

PP

Peter Peacock

Feefo Verified

Reigate Surrey

4 years ago

What Peter Peacock said about Waltons:

okay,

Goods arrived as stated. yet to be put together.

Abbie Sharp

Waltons

4 years ago

Good Afternoon, Thanks so much for your review today, this is much appreciated. I will ensure that the necessary departments are aware of this for you. Kind Regards Waltons Team

Product reviews

Date of purchase: 19/04/2022

0

Trusted Customer

Feefo Verified

4 years ago

Competent and professional.

They delivered on the date agreed. The driver unpacked everything, he was polite and happy to chat as he got on with the job. However, after unpacking everything I discover that I'm missing a...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you so much for your positive review today, I have popped you over an email in order to rectify this please reply and we can get this resolved for you! Kindest Regards Waltons Team

Product reviews

Date of purchase: 19/04/2022

0

JD

James Duncan

Feefo Verified

4 years ago

What James Duncan said about Waltons:

Honoured previously lower price on shed building.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your review today, this is much appreciated! Kindest Regards Waltons Team

Product reviews

Abbie Sharp

Waltons

4 years ago

Hi, I am very sorry to hear this, please accept our apologies. Unfortunately, the lead time we are currently advising is something that we have to advise to all customers. This is being chased for you with our manufacturing team so that we can provide you with a suitable resolution for you and for this to be sent out as soon as possible. Kindest Regards Waltons Team

Date of purchase: 19/04/2022

0

Trusted Customer

Feefo Verified

4 years ago

Fab Service!

Superb customer service from start to finish. Good updates on delivery and excellent delivery man- courteous and extremely helpful. Small glitch with a bag of screws but customer services sending...

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review today! This is much appreciated! Kindest Regards Waltons Team

Product reviews

Date of purchase: 17/04/2022

0

Trusted Customer

Feefo Verified

4 years ago

Good quality sheds

Great service and communication from start to finish thank you

Abbie Sharp

Waltons

4 years ago

Thank you so much for your positive and glowing review today! This is much appreciated. Kindest Regards Waltons Team

Product reviews

Date of purchase: 19/04/2022

0

Waltons Reviews

4 x 2 Evesham Mini Wooden GreenhouseMore reviews of this product (2)View product websiteExcellent product bit fiddly to assemble looks good, value for money compared to other mini greenhouse I done my research you won’t beat this for looks quality and price.

12 x 8 Contemporary Summerhouse with Side ShedView product websiteAside from the inconsistencies between the video instruction, which was viewed before purchase, and the written instructions, which are different in many ways, the summerhouse is basically fine. It...Read more

Shed Boot Floor Complete Kit - 10 Packs of 10More reviews of this product (14)View product websiteKeeps the summerhouse clear of the ground and reduces risk of rot.

7 x 5 Overlap Single Door Apex Windowless Wooden ShedView product websiteCheap and flimsy construction.

The Shore 4m x 3m Log CabinMore reviews of this product (4)View product websiteWould highly recommended your products ...from the phone call to the delivery was spot on ...Great van driver

16 x 10 Premium Shiplap Apex WorkshopMore reviews of this product (3)View product websiteall seems in order. yet to be completed.

8 x 6 Shiplap Apex Wooden ShedView product websiteThe Window frames are slightly damaged. One Window Cill is missing. Some of the wood is a bit warped, example the Ridge Bar.

12 x 6 Premium Shiplap Pent ShedMore reviews of this product (7)View product websiteShed building arrived with damage to several panels. Issue raised by delivery driver direct with manufacturer. Quoted 7-14 days for delivery of replacement panels. No date for delivery confirmed yet...Read more

6 x 6 Evesham Wooden GreenhouseView product websiteExcellent from start to finish

7 x 5 Overlap Single Door Apex Windowless Wooden ShedView product websiteGreat shed and quality def recommended

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