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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Gary Parkes

Feefo Verified

Saxilby

4 years ago

What Gary Parkes said about Waltons:

poor quality and delivery

Generally poor quality very flimsy and cracked panels, delivery driver asked me not to sign for it so he could leave quicker and just put my initials!!

Abbie Sharp

Waltons

4 years ago

Good Afternoon, Thanks for your review today, this is much appreciated. I am so sorry, I cannot find your order on our system, unfortunately. If you would like to pop us over some images of the product so that we can take a look for you? service@waltons.co.uk Kind Regards Waltons Team

Product reviews

Date of purchase: 29/04/2022

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Helen Reaney

Feefo Verified

4 years ago

What Helen Reaney said about Waltons:

Due to I’ll health I missed the deadline of 14 days to return and after going to the Trading Standards who advised me I had 30 days the item was collected still awaiting a refund Item was of poor...

Abbie Sharp

Waltons

4 years ago

Good Afternoon, Thanks for your review today, this is much appreciated. I can see that a collection has been raised for you on our system, this was done on 17/05 for you. Kind Regards Waltons Team

Date of purchase: 15/04/2022

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Brian Noble

Feefo Verified

4 years ago

What Brian Noble said about Waltons:

Excellent from start to finish

Excellent service. Knowledgeable, helpful, efficient service from start to finish

Abbie Sharp

Waltons

4 years ago

Good Morning, Thank you so much for your glowing review today! This is much appreciated. Kindest Regards Waltons Team

Product reviews

Date of purchase: 04/05/2022

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john colfer

Feefo Verified

4 years ago

What john colfer said about Waltons:

Just bad bad way to service a customer who spent a lot of money

Product is ok delivery is shocking

Abbie Sharp

Waltons

4 years ago

Hi, Thanks for your honest and valued review today, this is much appreciated. I cannot locate your order on our system, I do apologise. I am sorry to hear that your delivery service was not adequate, please note that we are kerbside delivery and we work 7am-7pm, this is stipulated on our website before you purchase the product. Kindest Regards Waltons Team

Product reviews

Date of purchase: 04/05/2022

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Irene Del Rio

Feefo Verified

4 years ago

What Irene Del Rio said about Waltons:

Big good quality shed

The delivery guy was very friendly and unloaded the shed parts very quick. Perfect service!

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review today! This is much appreciated!

Product reviews

Date of purchase: 26/04/2022

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Trusted Customer

Feefo Verified

4 years ago

Pretty happy

Pleased with the purchase. Kept informed about time of delivery. Easy to construct. Nice quality.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your lovely review today!

Product reviews

Date of purchase: 04/05/2022

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Tom Pugh

Feefo Verified

4 years ago

What Tom Pugh said about Waltons:

Damaged and some items very poor

Shed was damaged, the ridge bar in particular was very cheap and poor quality Driver was very helpful but was on a stupid 10 minute delivery time limit and wasn’t allowed to drop anywhere but...

Abbie Sharp

Waltons

4 years ago

Good Morning, Thank you so much for your honest and valued review today, this is much appreciated. Please note that our lead time is stipulated on our website before you choose to purchase the item, the reason for this is so that we can assemble the best quality building we can. From reviewing your order, I can see that we have refunded you some compensation, and we also offered to replace the parts for you that was a concern. Kind Regards Waltons Team

Product reviews

Date of purchase: 13/04/2022

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Peter Slinn

Feefo Verified

4 years ago

What Peter Slinn said about Waltons:

Great service but the product could have been better quality

Service was very good from ordering, keeping you informed of progress, and delivery .

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review today, this is much appreciated!

PS

Peter Slinn

4 years ago

Thanks for your response..However having worked in the trade for many years I am aware of wood filler etc . Not sure how to fill complete knot holes though that have fallen out after two weeks….

Product reviews

Abbie Sharp

Waltons

4 years ago

Thank you so much for your honest and valued review today, this is much appreciated. I am very sorry to hear this! Please note that knots are very natural and can always be covered up during your annual garden building maintenance with something such as wood filler. If you would like to contact us regarding the other issues please do and we can look to help! customerservice@merciagp.co.uk. Kindest Regards Waltons Team

Abbie Sharp

Waltons

4 years ago

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Date of purchase: 02/05/2022

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Waltons Reviews

4 x 6 Overlap Double Door Apex Garden Storage ShedView product websiteGenerally poor quality, very flimsy, cracked panels, poor instructions, delivery driver was in a rush and asked me not to sign so he could just put initials

4' x 6' Walton's PortabaseMore reviews of this product (1)View product websiteOver priced for what it is!

49mm Weatherproof Padlock with Hasp & StapleMore reviews of this product (29)View product websiteVery average, poor screws

8 x 6 Overlap Double Door Apex Wooden ShedView product websiteGood quality product. Looks great

Absco Premier 7' 5 x 7' 5 Dark Grey Reverse Apex Metal ShedMore reviews of this product (3)View product websitePoor very poor delivery. Shame

8 x 6 Shiplap Apex Wooden ShedView product websiteWell made, big enough to fit bikes, tools, golf clubs and a lo of stuff that was taking a lot of space. Happy with it, would recommend it!!

8 x 6 Shiplap Pent ShedMore reviews of this product (15)View product websiteAlthough the quality of the product is good, some of the attention to detail, like putting nails in the correct place without splitting the wood

8 x 6 Shiplap Reverse Apex Wooden ShedView product websiteDissapointing, damaged and trim pieces poor

7 x 5 Overlap Single Door Apex Wooden ShedView product websiteGood. But windows week and will probably need strengthenijg.not a problem to fix if you are DIYselfer

49mm Weatherproof Padlock with Hasp & StapleMore reviews of this product (29)View product websitegood purchase and worth it

5 x 10 Overlap Apex WorkshopView product websiteCheap nasty wood, keeps splinting everywhere and peeling off

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