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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

AJS

Feefo Verified

Alnwick

4 years ago

What AJS said about Waltons:

A very positive experience overall

Very pleased with the product we received (12' x 8' Summerhouse / Shed combination) and the service afforded with the purchase, the installation details and fixings provided, aswell as the delivery...

Abbie Sharp

Waltons

4 years ago

Lovely! Thank you for the feedback.

Product reviews

Date of purchase: 10/05/2022

Alison Scott

Feefo Verified

4 years ago

What Alison Scott said about Waltons:

Good fast service

No problems with the service, quick and on time delivery. Delivery driver was friendly.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review today!

Product reviews

Date of purchase: 10/05/2022

robert allerton

Feefo Verified

4 years ago

What robert allerton said about Waltons:

Nice shed-check-offers before ordering

Good product.. Shame price dropped by £100 mid order and it wasn’t passed on. Very tempted to cancel and reorder but too much faff.

Abbie Sharp

Waltons

4 years ago

Lovely! Thank you for the feedback.

Product reviews

Date of purchase: 03/05/2022

Eckart Jack

Feefo Verified

4 years ago

What Eckart Jack said about Waltons:

Ordering and delivery arrangements first class. Shed could do with bracing.

Delivery day, time and set down point 100%, query about felt delivered not answered within two days as promised. shiplap construction looks good and wood floors and roof are superior to OSB. No...

Abbie Sharp

Waltons

4 years ago

Lovely! Thank you for the feedback. I shall pass the necessary information over to the correct departments for further review, and improvement in the future.

Product reviews

Date of purchase: 10/05/2022

Trusted Customer

Feefo Verified

4 years ago

Very helpful in all communications: email and telephone.

Abbie Sharp

Waltons

4 years ago

Lovely! Thank you for the feedback.

Date of purchase: 08/05/2022

Trusted Customer

Feefo Verified

4 years ago

Positive experience.

Great price. Good communication. Delivered on time. Great quality. An altogether positive experience.

Abbie Sharp

Waltons

4 years ago

Lovely! Thank you for the feedback.

Product reviews

Date of purchase: 10/05/2022

Trusted Customer

Feefo Verified

4 years ago

Excellent service from easy ordering to swift and efficient delivery.

I would highly recommend Waltons. They are very helpful and easy to contact - I found them professional and customer focussed.

Morris

Waltons

4 years ago

Thanks for your 5-star review!

Product reviews

Date of purchase: 09/05/2022

Alan Webb

Feefo Verified

4 years ago

What Alan Webb said about Waltons:

Poor service

Terrible. Take my money and say your deliveries will be done on a bank holiday. Then you decide you will not. Why say one thing and take my money and then change your mind. Bad business

Abbie Sharp

Waltons

4 years ago

Good Morning, Thank you for your honest and valued review today, this is much appreciated. Our delivery dates are live as customers can book deliveries themselves, this is stipulated on our website before you purchase the item. I am very sorry to hear that you were not satisfied with the service, I shall pass this onto the necessary department. Kind Regards Waltons Team

Product reviews

Date of purchase: 09/05/2022

Hayley Baker

Feefo Verified

4 years ago

What Hayley Baker said about Waltons:

Awlful just awlful

Very poor customer service wasn’t like the picture wood all missed matched Husband emailing constantly was a very stressful experience would defiantly not recommend your Company

Abbie Sharp

Waltons

4 years ago

Thank you so much for your honest and valued review today, this is much appreciated. I will be sure to pass your comments on to the necessary departments. I cannot access your order, and so cannot find your order, unfortunately. We do have a components list of all of the parts needed, which you can match up by measuring. Due to this being sold as a DIY project, it is required to check through the building and measure the parts that correspond to the instruction manual. Kindest Regards Waltons Team

Product reviews

Date of purchase: 18/04/2022

Ellen Blacker

Feefo Verified

Chippenham

4 years ago

What Ellen Blacker said about Waltons:

Don’t be tempted

Good luck if you buy from them. Missing pieces take several weeks to be delivered with no apology. Goodwill offer…. Dream on! “Friendly helpful staff”. I guess anyone can read from a script

Abbie Sharp

Waltons

4 years ago

Hi, Thank you so much for your review today, this is much appreciated. I am very sorry to hear that you have not been at all satisfied with the service you have received. Our current lead time is due for 7-10 working days for all replacements as they are made to order, and then we get it out on a delivery for you. The reason we advise the lead time is so that we can manage your expectations and make sure that we are being completely transparent with you. Kindest Regards Waltons Team

Product reviews

Date of purchase: 31/03/2022

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Waltons Reviews

12 x 8 Premium Corner Summerhouse With Side ShedView product websiteOverall really pleased with the product, which we felt represented good value for money having reviewed many options and other suppliers

8 x 8 Premier Corner SummerhouseView product websiteThis summer house is well named as it will probably only last the summer! Very flimsy, not what I was expecting and nothing like the quality of my previous summer house.

Superior Duty Felt - 10m CharcoalView product websiteOk as far as felt goes. Didn't understand why the also delivered the original felt...that should have been taken off my bill...and what have I to do with it now!!!!!

8 x 6 Shiplap Single Door Potting Shed Wooden GreenhouseView product websitePotting shed for the garden

Silicone Sealant and Sealant GunMore reviews of this product (41)View product websiteIt’s a gun and sealant-what on earth can I say…….!!

7 x 5 Shiplap Apex Windowless Wooden ShedView product websiteShed looks good but could do with a bit of strengthening. Even a few loose bars to be cut to length and fitted after erection would make this a first class product.

10 x 8 Helios SummerhouseView product websiteNot erected yet but so far very happy with the quality.

4 x 4 Snug Wooden PlayhouseMore reviews of this product (13)View product websiteA beautiful playhouse - perfect for me granddaughter. Excellent quality and built to last.

8 x 6 Overlap Double Door Apex Windowless Wooden ShedView product websiteHaven't got it????????????????????????????????????????????????????????????????????????????????????????????????????????????????????

8' x 6' Walton's PortabaseMore reviews of this product (18)View product websiteHaven't got it???????????????????????????????????????????????????????????????????????????????????????????????????????????????????

10 x 6 Overlap Single Door Pent Wooden ShedView product websiteQuality of wood is very poor, awlful customer service very stressful the whole odeal

10 x 8 Shiplap Apex Windowless Wooden ShedView product websitePutting it together is a challenge, even a competent diy enthusiast struggles when the pieces don’t line up. Roof trusses are limited. Do yourself a favour…. Buy elsewhere!

Superior Duty Felt - 20m CharcoalMore reviews of this product (50)View product websitePutting it together is a challenge, even a competent diy enthusiast struggles when the pieces don’t line up. Roof trusses are limited. Do yourself a favour…. Buy elsewhere!

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