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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

4 years ago

Poor

Delivery was a week late, delivery driver wouldn’t carry through to the garden so left the shed on the street. Screws missing, difficult to assemble.

Abbie Sharp

Waltons

4 years ago

I am very sorry to hear this, please accept our apologies. Please note that it is stipulated on the website before you purchase that we are kerbside delivery only, and so we will only deliver to the front of the property. The building is sold as a DIY project, and the instructions are made as clear as they can be to ensure that you can erect in the most efficient way possible. The missing screws, we can of course send you out some new ones. If you contact us on 01636 821215 we can get them sent to you no problem. Kindest Regards Waltons Team

Product reviews

Date of purchase: 22/05/2022

Trusted Customer

Feefo Verified

4 years ago

Terrible. Several parts missing. 1 broke. Poor customer service. Have to wait another 7-10 days for missing parts. Nightmare.

Abbie Sharp

Waltons

4 years ago

Hi, I can see that we have given you replacement parts and a gesture of goodwill in order for the situation to be resolved for you to the best of our ability. I am very sorry that you feel this is not enough, I can see that you agreed and accepted both on 01/06. Kind Regards Waltons Team

Product reviews

Date of purchase: 14/05/2022

Trusted Customer

Feefo Verified

4 years ago

Over priced thin plastic let's see how long it stays up. when it gets windy

Changing the quality would help it's to flimsy

Abbie Sharp

Waltons

4 years ago

Hi, I am sorry to hear that you are not happy with the building you have purchased. Please note that the description of the building is on the website before you decide to purchase the product, including the thickness of the panels. Kind Regards Waltons Team

Product reviews

Date of purchase: 14/05/2022

Barrington

Feefo Verified

Newark-on-Trent

4 years ago

What Barrington said about Waltons:

A Pleasant Experience

Delaney, of the sales staff was efficient and friendly with her advice and in dealing with my purchase.

Abbie Sharp

Waltons

4 years ago

Thank you!

Product reviews

Date of purchase: 17/05/2022

Stacy Bignell

Feefo Verified

4 years ago

What Stacy Bignell said about Waltons:

great product,great delivery

really easy to use website,helpful buying options great delivery service driver fabulous,really helpful and polite shed amazing,looks great once built only downfall screws that came with shed all in...

Abbie Sharp

Waltons

4 years ago

Thank you so much for your positive review today! This is much appreciated. I will pass your resourceful comments onto the necessary departments. Kind Regards Waltons Team

Product reviews

Date of purchase: 18/05/2022

Trusted Customer

Feefo Verified

4 years ago

By supplying a log cabin that is not damaged. By improving customer care.

Abbie Sharp

Waltons

4 years ago

Hi, Thanks for your review today, this is much appreciated. I can see that your order is now canceled and that you have had a refund. I can see that we did offer to re-deliver a brand new product before you chose to cancel. Unfortunately, damages can occur during transit sometimes, this is outside of our control. Kind Regards Waltons Team

Product reviews

Date of purchase: 12/05/2022

ray fenwick

Feefo Verified

4 years ago

What ray fenwick said about Waltons:

They did everythjng they said they would thing on time

Abbie Sharp

Waltons

4 years ago

Thanks so much!

Product reviews

Date of purchase: 19/05/2022

Alexander Bell

Feefo Verified

4 years ago

What Alexander Bell said about Waltons:

Was left waiting 7am to 7pm on delivery Which was cancelled without any explanation or contact I had to phone to find out what happened After me calling my shed did arrive on the new delivery date...

Abbie Sharp

Waltons

4 years ago

Good Morning, Thank you so much for your review today, this is much appreciated. I am so sorry to hear/see this, please accept our sincerest apologies for the inconvenience this has caused you. I can see that you have now had a refund for the building.

Product reviews

Date of purchase: 10/05/2022

Trusted Customer

Feefo Verified

4 years ago

Brilliant

Great delivery, helpful driver. Nice shed. Easy to assemble.

Abbie Sharp

Waltons

4 years ago

Thanks so much for this!

Product reviews

Date of purchase: 12/05/2022

Trusted Customer

Feefo Verified

4 years ago

online ordering good , delivery driver excellent

Abbie Sharp

Waltons

4 years ago

Thank you so much!

Product reviews

Date of purchase: 01/05/2022

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Waltons Reviews

4 x 6 Overlap Double Door Apex Garden Storage ShedView product websitePoor quality, parts missing

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Palram-Canopia 4 x 6 Midnight Grey Skylight Pent Plastic ShedMore reviews of this product (3)View product websiteOver priced very thin plastic which I don't think will see a bad winter through if it's windy, really disappointed

Palram-Canopia 4 x 6 Midnight Grey Skylight Pent Plastic ShedMore reviews of this product (3)View product websiteI've not installed the shed yet as waiting for removal of old wooden one. It does seem quite lightweight.

Skylight Shelf KitMore reviews of this product (6)View product websiteNot erected the shed yet to install the shelf.

6 x 4 Shiplap Apex Wooden ShedView product websitegreat shed,easy to put together,looks great,shame screws were all in one bag as you needed to separate them before you begin to build

Shed Boot Floor Complete Kit - 4 Packs of 10More reviews of this product (17)View product websitebest for solid ground makes the base sturdy

3.3m x 2.6m Log CabinView product websiteLog cabin was returned because one of the log pieces was split in half thus rending it not fit for purpose.

7 x 5 Overlap Single Door Apex Wooden ShedView product websiteGood product well made for the price

6 x 4 Overlap Single Door Apex Windowless Wooden ShedView product websitePoor quality Broken pieces And missing pieces Not even square enough to put two panels together Badly warped

6 x 4 Overlap Single Door Apex Wooden ShedView product websiteBrilliant no problems. Would buy again.

8 x 6 Overlap Double Door Apex Wooden ShedView product websitesome of the lattes are poor quality , knots in wood will not last starting to crack, the instructions are useless(makes putting shed difficult to put up) found nail gun nails through lattes, the...Read more

8' x 6' Walton's PortabaseMore reviews of this product (18)View product websiteeasy to build does the job

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