How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Ashleigh McNicholas

Feefo Verified

4 years ago

What Ashleigh McNicholas said about Waltons:

Good delivery good shed

Yep great thanks

Morris

Waltons

4 years ago

Thanks for your 5 star glowing review!

Product reviews

Date of purchase: 25/05/2022

Hugh Russell

Feefo Verified

4 years ago

What Hugh Russell said about Waltons:

So far so good, not received my shed as yet but not expecting it for a few weeks yet so can't give a proper review, but buying it was easy and hassle free. 👍

Morris

Waltons

4 years ago

Thanks for your 5 star glowing review!

Date of purchase: 18/05/2022

Graham nyas

Feefo Verified

Newcastle upon Tyne

4 years ago

What Graham nyas said about Waltons:

Work man ship very poor pannel not straight don’t buy off them

Get better work staff or check products before shipping

Morris

Waltons

4 years ago

Thanks for your honest open review! We will take your feedback on board and improve what we do! Please do not hesitate to contact our friendly customer service team for help and advice. Thanks Waltons Team

Product reviews

Date of purchase: 06/05/2022

Trusted Customer

Feefo Verified

4 years ago

Very efficient at taking your money. Very poor in delivery & and management of installation. This company will hide behind its terms and conditions rather than except is shortcomings & failings.

Abbie Sharp

Waltons

4 years ago

Good Morning, Thank you so much for your review today. I have taken a look at your case history on your order, I am very sorry that you feel the service you received is not adequate. I can see now that we have resolved the matter on both ends. Kindest Regards Waltons Team

Product reviews

Date of purchase: 19/04/2022

Scott Simpson

Feefo Verified

4 years ago

What Scott Simpson said about Waltons:

Poor quality product

I never post reviews but felt obligated as this product is so poor. It’s the worst quality product I’ve purchased in a long time. Save your money and go elsewhere.

Abbie Sharp

Waltons

4 years ago

Hi, I am so sorry to hear this, please accept our apologies. I cannot see that you have ever tried to contact us regarding your issues, we would love the chance to be able to resolve this for you and make it so that you are satisfied with the product you have purchased. If you would like to pop us over some images so that we can look to assist you further with this matter and resolve this as much as we can. Kindest Regards Waltons Team

Product reviews

Date of purchase: 30/04/2022

Trusted Customer

Feefo Verified

4 years ago

Poor quality shed

Ordering online and delivery was easy and quick but the shed is poor quality. There is a hole in the middle of the rear panel, the door hinges are too long so bend at the final fixing. The Perspex...

Abbie Sharp

Waltons

4 years ago

Good Morning, Thanks for your honest and valued review today, this is much appreciated. I cannot see that you have ever tried to contact us regarding the issues you have advised on this review. We would love the chance to rectify this with you, if you could send us over some images to service@waltons.co.uk so that we can check this for you and get this resolved with you. Kindest Regards Waltons Team

Product reviews

Date of purchase: 20/05/2022

Mickey Lee

Feefo Verified

4 years ago

What Mickey Lee said about Waltons:

We bought the plastic shed with a metal frame, fantastic!

The shed is a great product, well worth taking the time to read and digest the instructions as the end result is an asset to any garden.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review today!

Product reviews

Date of purchase: 24/05/2022

Karen Wright

Feefo Verified

4 years ago

What Karen Wright said about Waltons:

Excellent service…delivered on time & communication was great

Abbie Sharp

Waltons

4 years ago

Thank you so much for this!

Product reviews

Date of purchase: 17/05/2022

Marsha Vaknine

Feefo Verified

4 years ago

What Marsha Vaknine said about Waltons:

Great service and product

From order to delivery excellent - hope we don't need customer service! Price incredible for my shed. cheaper than anywhere else

Abbie Sharp

Waltons

4 years ago

Thankyou!

Product reviews

Date of purchase: 23/05/2022

Trusted Customer

Feefo Verified

4 years ago

Very pleased with the item

Prompt delivery

Abbie Sharp

Waltons

4 years ago

Thank you so much!

Product reviews

Date of purchase: 13/05/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

6 x 4 Overlap Single Door Apex Wooden ShedView product websiteYep great shed looks very sturdy

10 x 8 Vermont Wooden SummerhouseView product websitePoor work man ship wood poor not worth the money

The Juniper 4m x 3m Log CabinMore reviews of this product (7)View product websiteThe product is good value for money.

Installation Service 300More reviews of this product (14)View product websiteThe team who installed the cabin were very efficient.

Timber Base With Ground Screws - Installation Included (Base Only)More reviews of this product (4)View product websiteExpensive but essential in our case.

12 x 6 Clover SummerhouseMore reviews of this product (9)View product websiteTerrible product and we didn’t get the silicone we also paid for

Home Installation Service 180More reviews of this product (23)View product websiteTerrible product and we never got the silicone that we paid for

Silicone Sealant and Sealant GunMore reviews of this product (41)View product websiteWe didn’t receive the silicone that we paid for

Superior Duty Felt - 10m CharcoalView product websitePoor quality, gaps between windows and walls, hokes in walls. Flimsy product

Protek Royal Exterior 5L Tin - Spring GreenMore reviews of this product (1)View product websiteTerrible product, poor quality

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websitePoor quality shed with major issues when fitting window perspex

Palram-Canopia 6 x 10 Midnight Grey Skylight Plastic ShedMore reviews of this product (15)View product websiteGood product, well thought out and should with minimal care last a lifetime.

Butyl Roofing Felt SealantMore reviews of this product (51)View product websiteWas good to add to roof felt to aid sealing

12 x 6 Shiplap Combi Greenhouse & Wooden Storage ShedView product websiteAs expected although instructions slightly confusing at times, especially the extra parts as they come as two separate complete units so some parts not required for the combi shed/greenhouse

Superior Duty Felt - 10m CharcoalView product websiteAs expected & additional to the standard felt

8 x 6 Overlap Double Door Apex Wooden ShedView product websiteGreat product and service

Palram-Canopia 4 x 6 Midnight Grey Skylight Pent Plastic ShedMore reviews of this product (3)View product websiteVery pleased with the results

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?