How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

4 years ago

Really disappointed and mislead by your website, purchased the shed we wanted and booked in for installation. Had some time off work to make a concrete base so it could be fitted in time to then be...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your email. It does state on our website when you purchase the building "Installation orders are currently up to 42 days after the delivery from date. We will be in touch to arrange delivery". A member of our team has checked this since you reported it. Kind regards, Customer Service

Product reviews

Date of purchase: 16/06/2022

Alex Shepherd

Feefo Verified

4 years ago

What Alex Shepherd said about Waltons:

Brilliant quality, fast delivery and everything as expected! Really easy to assemble and build, very informative and clear instructions. I would purchase from these again!

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review!

Product reviews

Date of purchase: 14/06/2022

Paul Seeley

Feefo Verified

Dorchester

4 years ago

What Paul Seeley said about Waltons:

Great communication ,spot on with delivery slot.Would certainly recommend .

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review!

Product reviews

Date of purchase: 08/06/2022

Trusted Customer

Feefo Verified

4 years ago

A 7x5 shed that's 1.5 inches too short and too narrow, but decent quality

Arrived on time, no issues with delivery

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review!

Product reviews

Date of purchase: 08/06/2022

Lou Appleby

Feefo Verified

Gateshead

4 years ago

What Lou Appleby said about Waltons:

Really clear communication about delivery, delivery itself was seamless & product looks really robust.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review!

Date of purchase: 13/06/2022

Stephen Allen

Feefo Verified

4 years ago

What Stephen Allen said about Waltons:

Very good service the delivery driver very cheerful and respectful

Very good service kept you up to date.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review!

Product reviews

Date of purchase: 08/06/2022

Trusted Customer

Feefo Verified

4 years ago

Easy ordering and quick delivery

Ordering was straightforward and Delivery driver excellent, very helpful and friendly and sheds arrived on time.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your 4 star review!

Product reviews

Date of purchase: 14/06/2022

Paul Dunn

Feefo Verified

Bristol

4 years ago

What Paul Dunn said about Waltons:

Good VFM and customer service.

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review!

Date of purchase: 13/06/2022

Trusted Customer

Feefo Verified

4 years ago

Order and delivery driver good, but damaged goods received.

Firstly the order process and the delivery were excellent but that's where the excellence finished. We received our shed and the delivery driver told the staff that loaded the shed onto his lorry...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. We will investigate how the damage happened internally. We understand that you may not want to wait for a replacement part, this is why we offer a reimbursement instead. Your new floor is being manufactured and our delivery team will contact you when this is ready to let you know when the delivery is coming. Kind regards, Customer Service

Product reviews

Date of purchase: 14/06/2022

Derek Snape

Feefo Verified

Swindon

4 years ago

What Derek Snape said about Waltons:

Walton's - first class service

Excellent customer service from start to finish. The communication was terrific and the shed arrived exactly at the time predicted. The delivery driver was very polite and cheerful and took great...

Abbie Sharp

Waltons

4 years ago

Thank you so much for your glowing review! Your feedback has been passed on to the driver!

Product reviews

Date of purchase: 14/06/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

8 x 8 Vermont Wooden SummerhouseView product websiteHasn’t been delivered yet

Home Installation Service 120More reviews of this product (51)View product websiteAwful. Was expecting a date of arrival and installation to be told we have to wait 56 days. Crazy

Superior Duty Felt - 20m CharcoalMore reviews of this product (50)View product websiteNo idea what’s this is as we haven’t got the shed yet

Protek Royal Exterior 5L Tin - Golden OakMore reviews of this product (12)View product websiteNo idea as we haven’t got the shed yet

12 x 6 Clover SummerhouseMore reviews of this product (9)View product websiteBrilliant service, and high quality product!

12 x 8 Contemporary Summerhouse with Side ShedView product websiteAlthough haven’t erected yet summerhouse seems to be of good quality and looks sturdy.

7 x 5 Shiplap Apex Windowless Wooden ShedView product websiteA decent quality 7x5 shed, although it's only 82.5 inches long and 58.5 inches wide. A few nails out of line here and there and a few small holes in some of the walls (that I've had to cover to...Read more

8 x 6 Overlap Double Door Apex Windowless Wooden ShedView product websiteThe garden shed is up and looks brilliant would recommend to my friend's and family.

12 x 8 Premium Shiplap Pent ShedMore reviews of this product (19)View product websitePremium shiplap pent shed was okay although I expected a bit better quality. There were some gaps where knots had been and some warping, but when put together I’ve sealed with silicone and used my...Read more

7 x 5 Overlap Single Door Pent Wooden ShedView product websiteThe second shed bought, a 7 x 5 shiplap was poor quality. One panel was very warped and split others not in alignment…..but I needed it so I didn’t complain and I made adjustments to make it fit. I...Read more

8 x 6 Shiplap Apex Windowless Wooden ShedView product websiteCannot build the shed until we have received the replacement parts so cannot review the shed yet.

14 x 6 Premium Shiplap Pent ShedMore reviews of this product (5)View product websiteGood quality build and clear instructions for self assembly. This is one of the best sheds I have bought, and for the price it is terrific value.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?