How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

4 years ago

I'm not happy I was told my shed would be delivered today to then receive a message It will be delivered on the 20th

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. The driver did try to deliver but you were not home and not answering the phone. It has been rebooked for the soonest date. Kind regards, Customer Service

Date of purchase: 27/06/2022

Trusted Customer

Feefo Verified

4 years ago

Okay

Normal delivery

Morris

Waltons

4 years ago

Thanks for your honest review, I am sorry to hear of the issues you have faced!

Product reviews

Date of purchase: 26/06/2022

Trusted Customer

Feefo Verified

4 years ago

Bad delivery service

Delivery didn’t arrive as promised. Terrible logistics.

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. The driver did attempt your delivery on your chosen day, but was unable to carry it out as there was no access for a larger vehicle. We were not aware of this before the delivery was booked in. This has been rebooked for the soonest date. Kind regards, Customer Service

Date of purchase: 18/06/2022

Brian Woods

Feefo Verified

Lincoln

4 years ago

What Brian Woods said about Waltons:

Delivered Damaged

Delivery good but delivered damage having to wait for them to sort out , had to send photos and part numbers to them to hopefully sort it out , I am now having to wait longer to erect the shed

Morris

Waltons

4 years ago

Thanks for your honest review, I am sorry to hear of the issues you have faced!

Product reviews

Date of purchase: 25/06/2022

Bill Scothern

Feefo Verified

4 years ago

What Bill Scothern said about Waltons:

Good price and easy build

Delivered promptly good product and easy build with just a few adjustments around door frame

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 18/06/2022

Trusted Customer

Feefo Verified

4 years ago

Service was good

Morris

Waltons

4 years ago

Thanks for your 4 star review!

Product reviews

Date of purchase: 25/06/2022

Emma Parrish

Feefo Verified

4 years ago

What Emma Parrish said about Waltons:

Brilliant service

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 18/06/2022

Norman Denning

Feefo Verified

Market Harborough

4 years ago

What Norman Denning said about Waltons:

Excellent service

Could not gave been better. I chose the delivery date and the item (a shed) was duly delivered early morning of that date. I was kept informed throughout.

Morris

Waltons

4 years ago

Thanks for your glowing review!

Product reviews

Date of purchase: 22/06/2022

ALAN WOOLLEY

Feefo Verified

4 years ago

What ALAN WOOLLEY said about Waltons:

Very poor item.

Very poor quality damaged in numerous areas of the shed very cheap materials.wont recommend and ever use again.very dissatisfied experience.

Morris

Waltons

4 years ago

Thanks for your honest review, I am sorry to hear of the issues you have faced!

Product reviews

Date of purchase: 24/06/2022

Jayne Beaumont

Feefo Verified

4 years ago

What Jayne Beaumont said about Waltons:

Shed arrived minus a full panel. HOW do they not check when loading? . Rang and customer service were frustrated apparently at the amount of calls about missing items. Stopped ringing customer...

Morris

Waltons

4 years ago

Thanks for your 1-star review! We will take your comments on board and improve what we do!

Product reviews

Date of purchase: 27/05/2022

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

12 x 8 Overlap Double Door Apex Wooden ShedView product websiteGot my shed delivered and found wood missing and also broken wood, wood that was extremely bent and not straight. Had my roof smaller then the actual shed, had to buy more wood from the wholesale to...Read more

7 x 5 Shiplap Apex Wooden ShedMore reviews of this product (25)View product websiteShed silvered damaged had to call to sort it out supply photo and part numbers, having to wait longer now for a shed

Shed Boot Floor Complete Kit - 4 Packs of 10More reviews of this product (17)View product websiteNot used as shed was damaged on delivery

6 x 8 Reverse Overlap Single Door Apex Wooden ShedView product websiteNothing more to say from already said

6 x 4 Overlap Single Door Apex Wooden ShedView product websitePoor quality, wrong supports, screws bent, nothing fitted together correctly

8 x 6 Shiplap Reverse Apex Windowless Wooden ShedView product websiteWhen built shed looks lovely - but panels split easily when constructing. We have two random pieces of wood that do not fit anywhere. One of the panels was made wrong - but we managed to rectify it.

8 x 6 Shiplap Pent ShedMore reviews of this product (15)View product websiteGood solid wood and apart from the roof all panels were manageable by one person. However the roof needed more bodies to help.

8 x 6 Overlap Single Door Apex Garden Shed without WindowsView product websiteVery poor quality and damages

10 x 6 Premium Shiplap Pent ShedMore reviews of this product (11)View product websiteThe shed is good. Not company!!!

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?