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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

4 years ago

Poor quality, stopped replying

Poor quality shed, now they have stopped replying regarding compensation even though we have provided photos, and the delivery driver also made them aware of the damage. They offered £20 which we...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. I am sorry, I feel there may be some confusion. I can see the last email we sent to you was offering a £50 reimbursement or some replacement parts. We have not received a reply to this. Please can you let us know what you would like to do.

Product reviews

Date of purchase: 22/06/2022

Lauren Greenwood

Feefo Verified

4 years ago

What Lauren Greenwood said about Waltons:

Brilliant customer service and delivery!

I called before purchase to ask a few questions, the lady I spoke to was very helpful and answered all of my questions. The log cabin was delivered on time and has gone up beautifully!

Abbie Sharp

Waltons

4 years ago

Thank you so much for this!

Product reviews

Date of purchase: 27/05/2022

Peter Boyd

Feefo Verified

4 years ago

What Peter Boyd said about Waltons:

Easy to order and on time delivery. Driver pleasant and helpful.

Product reviews

Date of purchase: 14/06/2022

Nathan

Feefo Verified

Reigate

4 years ago

What Nathan said about Waltons:

Poor finish & damaged parts. Misleading info online.Awaiting compensation

Quality control the product was poor - no one had looked at the panels to check for protruding screws. Dimensions online were inaccurate, luckily I didn’t build my base to them and had the item to...

Abbie Sharp

Waltons

4 years ago

I am very sorry to hear that you are not happy with the service or the building, please accept our sincerest apologies for this. Please contact us on service@waltons.co.uk and we can look to assist you further with this matter. Kind Regards Waltons Team

Product reviews

Date of purchase: 26/06/2022

James Oneill

Feefo Verified

4 years ago

What James Oneill said about Waltons:

CHECK OUT OTHER SELLERS

I was most disapointed after buying summerhouse it was reduced by £100.The quality control is lacking,nails in mid air missing bearers.I know the driver is not a salesman but his sullen attitude does...

Abbie Sharp

Waltons

4 years ago

Hi James, Thank you for your feedback. I cannot see that you have contacted our customer service team. Please send over your images to: service@waltons.co.uk so we can investigate this for you. Kind regards, Customer Service

Product reviews

Date of purchase: 30/06/2022

Trusted Customer

Feefo Verified

4 years ago

Good service

Very happy with the service

Abbie Sharp

Waltons

4 years ago

Thanks so much for your 5 stars!

Date of purchase: 23/06/2022

Mrs miah

Feefo Verified

Newport

4 years ago

What Mrs miah said about Waltons:

Realy good service excellent quality

Realy good services excellent quality

Abbie Sharp

Waltons

4 years ago

Thank you so much for your 5 stars!

Product reviews

Date of purchase: 23/06/2022

Trusted Customer

Feefo Verified

4 years ago

Service was excellent but order was NOT fulfilled correctly

Prompt delivery

Abbie Sharp

Waltons

4 years ago

Thanks so much for your 5 stars today!

Product reviews

Date of purchase: 30/06/2022

Neil Bower

Feefo Verified

4 years ago

What Neil Bower said about Waltons:

Excellent service

Excellent service, very quick and efficient, Everything I needed was in my delivery. My order came earlier than I expected

Abbie Sharp

Waltons

4 years ago

Thanks so much for this!

Product reviews

Date of purchase: 29/06/2022

Craig Hodge

Feefo Verified

Ayr

4 years ago

What Craig Hodge said about Waltons:

Great shed, Great service.

My shed was delivered within the time frame quoted when purchased. I was notified of the delivery day and given a time window too. I was also able to leave special institutions for the delivery...

Abbie Sharp

Waltons

4 years ago

Thanks so much for this!

Product reviews

Date of purchase: 30/06/2022

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Waltons Reviews

5 x 10 Overlap Apex WorkshopView product websitePoor quality shed, now they have stopped replying regarding compensation even though we have provided photos, and the delivery driver also made them aware of the damage. They offered £20 which we...Read more

4.1m x 2.4m Pent Log Cabin with Side ShedMore reviews of this product (8)View product websiteMy husband isn’t experienced at all and was able to build this on his own! He did however have to install another two roof battons as we didn’t think one was enough to support the felt over time!

8 x 6 Maine SummerhouseView product websiteBritish made, unfortunately poor quality. Some nails sticking out, wood split in places, wood warped and trouble fitting the doors. Loads of extra screws and some sizes not even mentioned within the...Read more

Shed Boot Floor Complete Kit - 5 Packs of 10More reviews of this product (21)View product websiteUseless. Easy breaks and poor weak plastic. Not the best design.

Double Storey Garage PlayhouseMore reviews of this product (2)View product websiteThe kids love the playhouse, can see them playing in it for a good few years. To the adults eye there are some poor quality parts provided but nothing a kid will notice. Had to make safe a had...Read more

8 x 8 Premier Corner SummerhouseView product websiteI have not erected it yet as I have sprained foot If I calm down a bit I may take some photos is it still the same companyI bought log cabin off.

Protek Wood Preserver Plus - 5L TinMore reviews of this product (50)View product websiteI may take photos when I calm down.Its not erected yet

10 x 6 Maine SummerhouseView product websiteRealy good service excellent quality

Palram-Canopia 6 x 3 Midnight Grey Skylight Plastic ShedMore reviews of this product (13)View product websiteI ordered a bllack 6 x 4 shed somy order was not correct

Palram-Canopia 8 x 6 Midnight Grey Skylight Plastic ShedMore reviews of this product (31)View product websiteGreat shed. Assembly instructions were very easy and greatly helpful.

Palram-Canopia 8 x 6 Midnight Grey Skylight Plastic ShedMore reviews of this product (31)View product websiteGood quality shed. Instructions were really easy to follow. All parts present and no damages.

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