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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

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Shona Robertson

Feefo Verified

4 years ago

What Shona Robertson said about Waltons:

Sorry I got my hut was a bit disappointed I thought getting 8 x 6 when came it says a 6 x 8 so it’s smaller than I thought **

Toni-Sue Thompson

Waltons

4 years ago

Thanks for your in-depth review! We will take your comments on board and improve what we do. Thanks Waltons Team

Date of purchase: 01/08/2022

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Ben Giles

Feefo Verified

Rochester

4 years ago

What Ben Giles said about Waltons:

Extremely poor customer service

Extremely poor customer service. The day before I was due my delivery they text (not called) text to say that there was an issue with the order and that they will be in contact. An hour later...

Abbie Sharp

Waltons

4 years ago

Hi Ben, Thank you for your feedback. Unfortunately, things outside of our control ca happen which slow down the manufacturing process. We would always contact you as soon as possible to let you know about any delays. This has been booked back on for you for when the building will be ready. If anything earlier becomes available, we will let you know. Kind regards, Customer Service

Date of purchase: 01/08/2022

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Morag Shepherd

Feefo Verified

Westhill, Aberdeenshire

4 years ago

What Morag Shepherd said about Waltons:

Online Order

The process of ordering online from start to finish was clear and very easy. The courier used to deliver my shed was courteous and extremely helpful

Toni-Sue Thompson

Waltons

4 years ago

Thanks for your in-depth review! We will take your comments on board and improve what we do. Thanks Waltons Team

Date of purchase: 31/07/2022

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Michael Hopkins

Feefo Verified

4 years ago

What Michael Hopkins said about Waltons:

Never buy from again worst customer service and quality Iv ever encountered

For a start someone should be checking the quality of the product before it leaves the warehouse, second refunds should be instant not take 7 days as this is 2022 the money leaves my account as soon...

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. I cannot see that you have contacted our team with any issues. Please send some images to: service@waltons.co.uk so we can look into this for you. Kind regards, Customer Service

Product reviews

Date of purchase: 30/07/2022

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David Farrell

Feefo Verified

4 years ago

What David Farrell said about Waltons:

Very poor , didn't receive any delivery information untill around 2 weeks after I bought the shed, I emailed to ask for any information and no body responed to my email.

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. I can see your order was placed on 31/07 and we contacted you on 05/08. We would always reply to every customer email, I have checked our system and cannot see that we have received an email from you. If you do have any other queries, please contact service@waltons.co.uk Kind regards, Customer Service

Product reviews

Date of purchase: 31/07/2022

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anthony ireland

Feefo Verified

Bristol

4 years ago

What anthony ireland said about Waltons:

Good helpful and friendly service

Both the sales and customer service teams were very helpful and knowledgeable . Product arrived within the schedule time frame.

Toni-Sue Thompson

Waltons

4 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 30/07/2022

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David James

Feefo Verified

4 years ago

What David James said about Waltons:

Service was good and all issues resolved quickly.

Toni-Sue Thompson

Waltons

4 years ago

Thanks for your in-depth review! We will take your comments on board and improve what we do. Thanks Waltons Team

Product reviews

Date of purchase: 26/07/2022

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Trusted Customer

Feefo Verified

4 years ago

Terrible product

Arrived when expected

Abbie Sharp

Waltons

4 years ago

Hi, Thank you for your feedback. I cannot see that you have ever contacted our customer service team in regards to any issues. Please send over some images to: service@waltons.co.uk so we can find a resolution for you. Kind regards, Customer Service

Product reviews

Date of purchase: 09/07/2022

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sam taggart

Feefo Verified

4 years ago

What sam taggart said about Waltons:

Garden Shed

service very good,got shed build very happy with it,so good i have a friend looking to buy one as well.

Toni-Sue Thompson

Waltons

4 years ago

Thanks for your 5 star review!

Product reviews

Date of purchase: 21/05/2022

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Waltons Reviews

10 x 6 Overlap Double Door Apex Wooden ShedView product websitePoor quality, twisted panels and cheaper materials used than before

Palram-Canopia 8 x 6 Midnight Grey Skylight Plastic ShedMore reviews of this product (31)View product websiteVery pleasing on the eye , took a while to understand the assembly instructions. Found a YouTube video howbto assemble which was great use

Palram-Canopia 6 x 5 Midnight Grey Skylight Plastic ShedMore reviews of this product (10)View product websitePlastic was thinner than I had expected.

Absco Premier 7' 5 x 7' 5 Dark Grey Reverse Apex Metal ShedMore reviews of this product (3)View product websiteShed took a couple of days to erect and went together as per drawing. Few holes not punched out and a few didn't line up.But shed is very sturdy once completed.

7 x 5 Overlap Single Door Apex Wooden ShedView product websiteits true you get what you pay for! This is a cheap flimsy shed. The wood was all bent which made it hard to put together and the door was too big for the frame. I would not recommend this product

Palram-Canopia 8 x 6 Midnight Grey Skylight Plastic ShedMore reviews of this product (31)View product websitejust great service.glad i chose waltons

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