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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

3 years ago

Poor design Absco metal shed, scratched did not line up, possibly a b-grade

Stop buying this rubbish. Service & communication was good, it was the product! If I had more time I would of definitely returned it!!! Unfortunately this experience has put me off using your company...

Abbie Sharp

Waltons

3 years ago

thank you so much for your honest and valued comments today, this is much appreciated.

Product reviews

Date of purchase: 27/08/2022

0

MH

Mohammed delwar Hussain

Feefo Verified

3 years ago

What Mohammed delwar Hussain said about Waltons:

Excellent service

Delivered as promised. No hassle. The driver went that extra mile to leave it the fence panels in the garden rather than just leaving it at the front. Highly recommended

Abbie Sharp

Waltons

3 years ago

Thank you so much for your brilliant review today!

Product reviews

Date of purchase: 31/08/2022

0

PH

Paul Hazle

Feefo Verified

Leven KY8 5AJ

3 years ago

What Paul Hazle said about Waltons:

Logistical problems disappointed

Extremely disappointed, order should have arrived on 12/9/22 but after receiving a message onthe morning of 12/9/22(that I couldn't reply to) my purchase wasn't being delivered due to logistical...

Abbie Sharp

Waltons

3 years ago

Thank you for your honest and valued review today, this is much appreciated. I am very sorry to hear that you are not happy with the building or the service provided, please accept our apologies for this. We can never 100% gueantee a delivery, as driver illness or vehicle accidents can take place. Kind Regards Waltons Team

Date of purchase: 31/08/2022

0

SC

sally collins

Feefo Verified

North East

3 years ago

What sally collins said about Waltons:

Great shed at a great price

Fantastic quick service. Really helpful staff on the end of the line. Great shed at a great price. Thanks

Abbie Sharp

Waltons

3 years ago

thank you so much for this!

Product reviews

Date of purchase: 17/08/2022

0

Trusted Customer

Feefo Verified

3 years ago

Disappointing Experience

Unfortunately we had a very poor experience with Waltons. We ordered the The Yew 5m x 3m Log Cabin with a shed - lovely building and it all started well with booking a delivery date and installation...

Abbie Sharp

Waltons

3 years ago

Thank you for your honest and valued review today, this is much appreciated. I am so sorry for the service you have received, we take full responsibility and apologise for any inconvenience this has caused you. A full refund is currently on it's way to you, I do hope that this suffices. Kind Regards Waltons Team

Product reviews

Date of purchase: 26/06/2022

1

EM

Elliot McKenzie

Feefo Verified

3 years ago

What Elliot McKenzie said about Waltons:

Damaged goods on arrival, extremely poor after sales service.

Cycle shed arrived with broken spine on rear panel. Driver took photos said he would report it. I have emailed you twice 2 and 7 September complaining and asking for a new panel to be sent out. No...

Amy Hallam

Waltons

3 years ago

Hi Elliot, Thank you for your honest review. I can see we have tried to contact you several times, including on the day of delivery, but had no response, only new email threads. We would advise you to check your junk box in case the emails have gone in there. Specific sizes are listed on the website when you purchase the item. Kind regards, Customer Service

Product reviews

Date of purchase: 23/08/2022

0

JC

John Chaplin

Feefo Verified

3 years ago

What John Chaplin said about Waltons:

Damaged panels

Arrived with 2 damaged panels and a driver who moaned about only having 7 minutes to unload my shed

Amy Hallam

Waltons

3 years ago

Hi John, Thank you for your feedback. I cannot see that you have ever contacted us in regards to any damaged parts. Please send images and part numbers to: service@waltons.co.uk so we can replace the damaged panels for you! Kind regards, Customer Service

Product reviews

Date of purchase: 26/08/2022

0

Trusted Customer

Feefo Verified

3 years ago

Appauling

I brought 10×8 shed would never buy again from here the shed and reinforced floor turned up damp and wet as you like and because of this parts were broken, shed panels bowed, splits in the wood,...

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your feedback. I cannot see that you have ever contacted our customer service team in regard to any issues. Our buildings are delivered on open top vehicles and stored outside so, when it rains, they do get wet. This does not affect the structural integrity of the building. If you do need nay help, please send us a message to service@waltons.co.uk Kind regards, Customer Service

Product reviews

Date of purchase: 29/08/2022

0

Trusted Customer

Feefo Verified

3 years ago

Customer service is great plastic shed is awful

The delivery was brilliant even down to calling before being delivered this is not related to there service as such it’s down to product the plastic shed was absolutely awful for the same price you...

Amy Hallam

Waltons

3 years ago

Hi, Thank you very much for your feedback. I cannot see that you have contacted us with any issues- if you do need any help, please contact us at: service@waltons.co.uk Kind regards, Customer Service

Product reviews

Date of purchase: 29/08/2022

0

Trusted Customer

Feefo Verified

3 years ago

An excellent service.

Our log cabin arrived on time and the driver was very pleasant, accommodating and respectful of our property. He covered the pieces up for us to keep them dry before we can have the cabin erected....

Amy Hallam

Waltons

3 years ago

Than you so much for your 5 star review!

Date of purchase: 28/08/2022

0

Waltons Reviews

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The Yew 5m x 3m Log CabinMore reviews of this product (4)View product websiteThis is just a review on the installer - The installers tried to do their job but they did not have all the parts to complete the install and eventually had to return to take down the partly erected...Read more

Installation Service 450More reviews of this product (2)View product websiteThe installers were great!

10 x 8 Shiplap Reverse Apex Wooden ShedView product websiteShed has 2 damaged panels, not built yet but damage is clear

Extra Strength Floor Support Pack - 16ft+More reviews of this product (28)View product websiteWet as you like, pieces broken,

10 x 8 Overlap Double Door Apex Wooden ShedView product websiteShed is appauling, parts turned up broken, wet and damp as you like,never again

Palram-Canopia 8 x 6 Midnight Grey Skylight Plastic ShedMore reviews of this product (31)View product websiteVery poor quality plastic shed

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