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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

JP

Jonathan Platt

Feefo Verified

3 years ago

What Jonathan Platt said about Waltons:

Prompt service.

The shed arrived as described. The delivery company used arranged a convenient time. The assembly instructions were clear with one exception. The polycarbonate walls have a dull side (out) and a...

Abbie Sharp

Waltons

3 years ago

Thank you so much for your positive comments today, this is much appreciated.

Product reviews

Date of purchase: 12/09/2022

0

JS

Jane S

Feefo Verified

Surrey

3 years ago

What Jane S said about Waltons:

Great customer service

Excellent service from everyone involved, quick and efficient and on time. Adviser, delivery person and installer were all helpful and friendly, good communication about changes and all went...

Abbie Sharp

Waltons

3 years ago

Thank you so much for your resourceful comments today!

Product reviews

Date of purchase: 24/08/2022

0

Trusted Customer

Feefo Verified

3 years ago

We ordered a new plastic shed online on the Sunday and it was delivered, straight from the manufacturer, I think, on the Tuesday afternoon by courier. There are two cardboard boxes which the driver...

Abbie Sharp

Waltons

3 years ago

Thank you so much for your 5 stars today, this is much appreciated! :)

Date of purchase: 04/09/2022

0

HB

Henry Braganza

Feefo Verified

Margate

3 years ago

What Henry Braganza said about Waltons:

Terrible. Promised delivery of items on 26th Sept. Now put back to Oct 5th.

Terrible service

Amy Hallam

Waltons

3 years ago

Hi Henry, Thank you for your feedback. Unfortunately, the driver that was meant to deliver your building has called in sick, so your delivery has been booked for the next soonest date. Due to issues outside of our control, we would never promise or guarantee a delivery. Kind regards, Customer Service

Product reviews

Date of purchase: 07/09/2022

0

Trusted Customer

Feefo Verified

3 years ago

good strong shed for price i paid

good service ,delivery chap very helpful ,although would prefer to have text evening before delivery, rather than 6.30 in morning ...good correspondence to what time he would arrive .

Abbie Sharp

Waltons

3 years ago

Thank you so much for this!

Product reviews

Date of purchase: 01/09/2022

0

MS

Michael Squires

Feefo Verified

Barrow-In-Furness

3 years ago

What Michael Squires said about Waltons:

Transit brackets & Hinges

The delivery service was really good, but. Door hinges missing transit brackets nailed with annular nails very difficult to remove.

Amy Hallam

Waltons

3 years ago

Hi Michael, Thank you for your honest feedback. I cannot see that you have contacted us in regards to any ,missing parts. Please contact us at service@waltons.co.uk so we can send the parts to you! Kind regards, Customer Service

Product reviews

Date of purchase: 10/09/2022

0

Trusted Customer

Feefo Verified

3 years ago

Shed needs to be strong and front should all be oneunit

It took 2 men all day to install shed timber was warped and few were broken as not strong enough and 3 pieces missing which I had to buy more wood to finish shed

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your feedback. I cannot see that you have contacted us in regards to any missing parts. Please send an email to: service@waltons.co.uk so we can look into this for you! Kind regards, Amy

Product reviews

Date of purchase: 11/09/2022

0

JH

Jonathan Hodges

Feefo Verified

3 years ago

What Jonathan Hodges said about Waltons:

Piece missing

We have a piece missing

Amy Hallam

Waltons

3 years ago

Hi Jonathan, Thank you for your email. I cannot see that you have contacted the team about any missing parts. Please send an email to: service@waltons.co.uk with the missing part number from your instructions so we can get this sent out to you. I will also try to reach out to you. Kind regards, Customer Service

Product reviews

Date of purchase: 06/09/2022

0

UC

Unhappy customer!

Feefo Verified

3 years ago

What Unhappy customer! said about Waltons:

Appalling customer service overall, overly priced products.

Waltons sell high end priced products however when I wanted to upgrade the glass from styrene to toughened, they wouldn’t allow me! Poor service especially when the extra money would be coming from...

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your feedback. You were advised that you cannot upgrade to glass as this is something we cannot physically do. We do not manufacture glass in our buildings. I can see your order has now been cancelled for a refund. Kind regards, Customer Service

Product reviews

Date of purchase: 02/09/2022

1

Trusted Customer

Feefo Verified

3 years ago

A great company to deal with!

Good communication and a very helpful driver. Cannot fault the service! Will be happy to use again.

Abbie Sharp

Waltons

3 years ago

Hello, Thank you so much for your glowing review, this is much appreciated. I will be sure to pass your thanks onto the Waltons team. Kindest Regards Waltons Team

Product reviews

Date of purchase: 02/09/2022

0

Waltons Reviews

12 x 8 Premium Corner Summerhouse With Side ShedView product websiteThe building is what I expected and the construction materials are all good, although the doors seem to be of lower quality than the walls, which is disappointing as the doors are the bit you notice...Read more

Installation Service 210More reviews of this product (4)View product websiteDave did a great job, on time, friendly and efficient. He happily adjusted a couple of bits when I asked him to.

Protek Royal Exterior 5L Tin - Sage LeafMore reviews of this product (4)View product websiteThe paint went on really well, no problems.

4m x 3m Log CabinView product websiteTerrible. Promised delivery of items on 26th Sept. Now put back to Oct 5th. Paid a lot of money for this only to find they have transport issues. I have taken time off work losing money. Builders...Read more

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websitewould of been 5stars ,only there was a precise corner piece replaced by another thinner strip of wood ,but as shed was in crner not to worried about that

6 x 8 Reverse Overlap Single Door Apex Wooden ShedView product websiteQuality poor, instructions very poor

10 x 8 Overlap Double Door Apex Wooden ShedView product websiteNot strong enough wood should be straight

12 x 6 Maine Summerhouse with Side ShedView product websitePiece missing unfortunately

8 x 6 Shiplap Single Door Potting Shed Wooden GreenhouseView product websitePoor customer service! Rather go elsewhere to purchase my products

Shed Boot Floor Complete Kit - 5 Packs of 10More reviews of this product (21)View product websiteShocking staff at this store

Curved Garden ArchMore reviews of this product (9)View product websiteVery happy with this item, great value for money

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