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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

3 years ago

Not all parts supplied, two deliveries seem unnecessary

Ordering online was fine. Delivery of anchor bolts were missing some washers, arrived with a split in the packaging and separate to the shed. Delivery of shed was on time, put in place. Cost £60 for...

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your feedback. When you order an anchor kit with your building, they will arrive separately. Due to the vast difference in size and weight of the parcels, 2 separate delivery services are used. Please do contact us: service@waltons.co.uk about any missing parts! Kind regards, Customer Service

Product reviews

Date of purchase: 03/11/2022

0

SH

stephen hall

Feefo Verified

east kilbride

3 years ago

What stephen hall said about Waltons:

great service from start to finish i have nothing but praise to waltons

great service,quick delivery ,jim the delivery driver was very helpful and courteous and made the whole experance perfect

Abbie Sharp

Waltons

3 years ago

Thank you so much for your glowing review today!

Product reviews

Date of purchase: 05/11/2022

0

KJ

keith jenkins

Feefo Verified

gateshead

3 years ago

What keith jenkins said about Waltons:

really great

good little shed easy step by step instructions and the delivery driver was really nice bloke no bother would recommend to people from round my area

Abbie Sharp

Waltons

3 years ago

Thank you so much for your glowing review today!

Product reviews

Date of purchase: 04/11/2022

0

DR

David O'Reilly

Feefo Verified

3 years ago

What David O'Reilly said about Waltons:

Excellent service

Good customer service very prompt and helpful very efficient and professional

Abbie Sharp

Waltons

3 years ago

Thank you so much for your glowing review today!

Product reviews

Date of purchase: 03/11/2022

0

CC

Chris Core

Feefo Verified

Bournemouth

3 years ago

What Chris Core said about Waltons:

Poor delivery

Dreadful, in these days of Satnav the driver could not find the property so drove off. This has left me having to cancel the labour I had booked for this Saturday and incurring a cancellation fee. ...

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your feedback. Unfortunately, if the driver cannot find your address, the delivery will not be completed. I can see that delivery instructions have now been added and your delivery has been rebooked. This is currently the earliest date we have, but if anything comes up sooner, we will let you know! Kind regards, Customer Service

Product reviews

Date of purchase: 27/10/2022

0

CM

Caroline Menzies

Feefo Verified

Postling Hythe

3 years ago

What Caroline Menzies said about Waltons:

Highly recommend. Excellent service and very helpful on delivery, with extra advice. Good quality wood. Good communication throughout the whole proceedings.

Abbie Sharp

Waltons

3 years ago

Thank you so much for your positive review today, this is much appreciated! Kindest Regards Waltons Team

Product reviews

Date of purchase: 03/11/2022

0

KM

Kathleen McGee

Feefo Verified

3 years ago

What Kathleen McGee said about Waltons:

Still no delivered or installed

Despite ordering and paying in full including install I have still not been given a date. I have sent images of the base , then further emails asking for pictures of levels on the base. I think if I...

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your email. As far as I can see from your order, we have only received images of an incomplete base. We would always give the customer the opportunity to complete the base before booking installation to avoid a failure on the day, as this would incur a revisit charge. Your order has been passed to our planning team and we will be in contact to get you booked in! Kind regards, Customer Service

Product reviews

Date of purchase: 26/10/2022

0

Trusted Customer

Feefo Verified

3 years ago

Can't review this because Ihaven't received it yet. Cheers Mark

Bla bla bla

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your feedback. I can see the delivery date was booked by you when the order was placed, but if you would like an earlier delivery date, please give us a call on 0800 029 1000. Kind regards, Customer Service

Date of purchase: 26/10/2022

0

Trusted Customer

Feefo Verified

3 years ago

Good quality products with superb service!

Good choice of products, once an order was placed, great communication from point of order through to delivery. Product was then checked over on delivery to make sure there was no damage before being...

Abbie Sharp

Waltons

3 years ago

Thank you so much for your positive review today, this is much appreciated! Kindest Regards Waltons Team

Product reviews

Date of purchase: 02/11/2022

0

MM

Mark Messenger

Feefo Verified

South

3 years ago

What Mark Messenger said about Waltons:

Item I wanted delivered quickly

Delivery was good with lots of communication

Abbie Sharp

Waltons

3 years ago

Thank you so much for your positive review today, this is much appreciated! Kindest Regards Waltons Team

Product reviews

Date of purchase: 02/11/2022

0

Waltons Reviews

Metal Shed Anchor Kit (x1)More reviews of this product (9)View product websiteArrived missing parts, packaging split, plus not on the same day as the shed.

8 x 6 Overlap Double Door Apex Wooden ShedView product websitegreat service from start to finish i have nothing but praise to waltons,i would recommend waltons to anyone interested in buying a shed

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8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteThe shed is the ideal size and fit for my requirements, good quality and looks good! I was looking for 3x2m as this is the max size we’re allowed to place under the housing estate restriction. But...Read more

8' x 6' Walton's PortabaseMore reviews of this product (18)View product websiteThe base went together really well. However due to the ground work I’ve had to raise the base due to too much hardcore under the soil! But the base does a fantastic job!

Absco Premier 7' 5 x 10 Titanium Reverse Apex Metal ShedMore reviews of this product (1)View product websiteGood delivery communication

Metal Shed Anchor Kit (x2)More reviews of this product (6)View product websitegood delivery communication

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