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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

ML

Feefo Verified

Barnet

3 years ago

What ML said about Waltons:

Piece of garbage!

This shed is very poor quality, unfit for purpose. Flimsy wood full of knot holes (I counted 20 on just one panel) that fell out whilst I was painting it, leaving big holes for the rain to get in. I...

Waltons Garden Buildings

Waltons

3 years ago

Hi Rita We're really disappointed to read this review. I've taken a look at your order and can see the images supplied were below our expectations. We did offer a number of solutions can see that you accepted one, which has been processed and delivered We're using this example on how to improve our checks at point of delivery to ensure this doesn't happen again. We're really sorry that this hasn't met your expectations on this occasion.

Product reviews

Waltons Garden Buildings

Waltons

3 years ago

Hi Rita We're really disappointed to read this review. I've taken a look at your order and can see the images supplied were below our expectations. We did offer a number of solutions can see that you accepted one, which has been processed and delivered We're using this example on how to improve our checks at point of delivery to ensure this doesn't happen again. We're really sorry that this hasn't met your expectations on this occasion.

Date of purchase: 10/02/2023

0

RI

Richard

Feefo Verified

Leeds

3 years ago

What Richard said about Waltons:

Poor service, poor quality

Only delivered half of my order, the whole shed extension was missing. Couldn’t contact anybody on day if delivery as closed on weekends.

Waltons Garden Buildings

Waltons

3 years ago

Hi Richard We're really sorry that you was unable to contact us during the weekend. I can see that you raised a ticket on our portal and this was dealt with on our return Monday morning. We are increasing our opening times to cover Saturday to ensure all customers can contact us I can see the missing parts have been delivered We sorry these were missed off originally

Product reviews

Date of purchase: 16/02/2023

0

LB

Ludovica Buganu

Feefo Verified

3 years ago

What Ludovica Buganu said about Waltons:

100% recommended

Very quick and professional

Waltons Garden Buildings

Waltons

3 years ago

Thanks so much for the recommendation its great to hear that you found the service very quick and professional

Product reviews

Date of purchase: 09/02/2023

0

Trusted Customer

Feefo Verified

3 years ago

I cancelled this order but the service was good

Waltons Garden Buildings

Waltons

3 years ago

We're sorry that you had to cancel the order We hope that the refund found its way to you quickly

Product reviews

Date of purchase: 09/02/2023

0

Trusted Customer

Feefo Verified

3 years ago

Very good communication

Waltons Garden Buildings

Waltons

3 years ago

Thanks for the review We're pleased the communication was very good for you

Product reviews

Date of purchase: 04/01/2023

0

DC

Deborah Cooper

Feefo Verified

3 years ago

What Deborah Cooper said about Waltons:

Fantastic

Fantastic service, from ordering to delivery, emails every step off the way

Waltons Garden Buildings

Waltons

3 years ago

Hi Deborah Thanks so much for the positive review. Its great to hear you received fantastic service, its something we pride ourselves on

Product reviews

Date of purchase: 08/02/2023

1

JB

Jason Bridges

Feefo Verified

3 years ago

What Jason Bridges said about Waltons:

Polycarbonate 8x6 Shed

the whole process was pretty seamless from ordering to the delivery all extremely efficient would buy again from Walton's without hesitation

Waltons Garden Buildings

Waltons

3 years ago

Hi Jason Great to hear your experience was seamless We hope you enjoy the product you've purchased

Product reviews

Date of purchase: 15/02/2023

0

Trusted Customer

Feefo Verified

3 years ago

Great service.

Fast and efficient, and the delivery guys could not have been more helpful. Thanks.

Waltons Garden Buildings

Waltons

3 years ago

Hi Thanks for the positive review Its great to hear you found our service, fast and efficient. We'll pass the feedback onto the delivery guys

Date of purchase: 15/02/2023

0

Trusted Customer

Feefo Verified

3 years ago

Absolutely beautiful summer house, easy to construct too ;)

Waltons Garden Buildings

Waltons

3 years ago

Hi Thanks for the kind words regarding the summerhouse We are really pleased it was easy to construct

Product reviews

Date of purchase: 15/02/2023

0

EJ

Ewelina Jarosz

Feefo Verified

3 years ago

What Ewelina Jarosz said about Waltons:

The lady on the phone was very helpful and polite.she answered my questions and sent all confirmation details

Waltons Garden Buildings

Waltons

3 years ago

HI Thanks for the lovely review, its great to hear that our team have been helpful and answered all the questions. Thanks again

Product reviews

Date of purchase: 08/02/2023

0

Waltons Reviews

6 x 8 Reverse Overlap Single Door Apex Wooden ShedView product websiteThis shed is very poor quality, unfit for purpose. Flimsy wood full of knot holes (I counted 20 on just one panel) that fell out whilst I was painting it, leaving big holes for the rain to get in. I...Read more

11 x 7 Corner Summerhouse with Side ShedView product websiteFit and finish of the bits I have received so far is questionable, windows not fastened in all along one edge, the edges of the ship lap have been cut at different lengths on the same panels meaning...Read more

12 x 6 Clover SummerhouseMore reviews of this product (9)View product websiteHigh quality product. Very pleased

12 x 8 Overlap Double Door Apex Wooden ShedView product websiteI cancelled the order but after service was good

Silicone Sealant (gun not included)More reviews of this product (8)View product websiteThe summer house is amazing

8 x 8 Premier Corner SummerhouseView product websiteVery good quality for Premier Summer House

6 x 4 Overlap Single Door Apex Wooden ShedView product websiteFantastic service, order 6x4 shed very easy to put up ,

Palram-Canopia 8 x 6 Midnight Grey Skylight Plastic ShedMore reviews of this product (31)View product websiteGreat slick service delivery was excellent with very good communication from the courier company

14 x 6 Maine Summerhouse with Side ShedView product websiteBeautiful summer house, looks really good!

8 x 6 Shiplap Pent ShedMore reviews of this product (15)View product websiteI love the design however didn't see the garden shed as still awaiting for the delivery

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