Customer services team have been great, few damaged and missing parts on the order, whilst I wait for a part refund on the damaged items they have quickly sent out the missing items the next day on...
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Waltons Garden Buildings
Waltons
3 years ago
Thanks for the review Toby.
We're sorry that a part was damaged on delivery
I can see the team were quick to resolve your issues and deliver a replacement quickly
I'll pass the feedback onto Lisa, Paul and Mandy
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Thanks for the review Toby.
We're sorry that a part was damaged on delivery
I can see the team were quick to resolve your issues and deliver a replacement quickly
I'll pass the feedback onto Lisa, Paul and Mandy
Waltons Garden Buildings
Waltons
3 years ago
Thanks for the review Toby.
We're sorry that a part was damaged on delivery
I can see the team were quick to resolve your issues and deliver a replacement quickly
I'll pass the feedback onto Lisa, Paul and Mandy
Kept well informed of delivery tracking. Delivery driver Neil was most careful with goods and polite and helpful-a pleasure to talk to. Product satisfactory with easy to follow assembly...
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Waltons Garden Buildings
Waltons
3 years ago
Thanks so much Alan
Its amazing to hear such fantastic feedback from a customer.
We work hard to offer first class service and it looks like the hard work is being paid off.
Thanks for the recommendations to family and others its really appreciated
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Thanks so much Alan
Its amazing to hear such fantastic feedback from a customer.
We work hard to offer first class service and it looks like the hard work is being paid off.
Thanks for the recommendations to family and others its really appreciated
Waltons Garden Buildings
Waltons
3 years ago
Thanks so much Alan
Its amazing to hear such fantastic feedback from a customer.
We work hard to offer first class service and it looks like the hard work is being paid off.
Thanks for the recommendations to family and others its really appreciated
Damages all over the item. Sent an email and was completely ignored
Waltons Garden Buildings
Waltons
3 years ago
Hi Alexandria
We're really sorry that you've experienced damages to your product.All orders go through a number of QA checks and the delivery driver also checks the building and notes anything on the POD.
This would alert our team to contact you. I have taken a look at your order and can see no damages reported by the driver.
I also can not see any communication, especially an email from you with this information on.
Our customer services team will reach out to you to ensure we can investigate the damaged and make things right for you
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Hi Alexandria
We're really sorry that you've experienced damages to your product.
All orders go through a number of QA checks and the delivery driver also checks the building and notes anything on the POD.
This would alert our team to contact you.
I have taken a look at your order and can see no damages reported by the driver.
I also can not see any communication, especially an email from you with this information on.
Our customer services team will reach out to you to ensure we can investigate the damaged and make things right for you
Walton's via phone service I'll say good......Staff I called and spoke to were helpful and had good knowledge of what I asked. Due to Arthritis I paid additionally to have the shed set up/fitted etc...
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Waltons Garden Buildings
Waltons
3 years ago
We're disappointed we didn't offer excellent service for you.
I can see the initial installation team did encounter some issues and attempted to leave the building in an acceptable state.
Its great the second team completed the build and that your happy with the resolution
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Great to hear
Waltons Garden Buildings
Waltons
3 years ago
We're disappointed we didn't offer excellent service for you.
I can see the initial installation team did encounter some issues and attempted to leave the building in an acceptable state.
Its great the second team completed the build and that your happy with the resolution
Date of purchase: 27/02/2023
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Fionuala Butler
Feefo Verified
3 years ago
What Fionuala Butler said about Waltons:
Prompt delivery, on time, by a pleasant and helpful gentleman. All parts as expected. However, the assembly instructions could be clearer.
Waltons Garden Buildings
Waltons
3 years ago
Thank you for your review! It's great to hear that we met your expectations.
We will pass on your feedback regarding our instructions! We're always looking for ways we could improve.
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Thanks for your feedback! If you have any concerns or queries, feel free to drop us an email.
Shed purchase from ordering to delivery was dealt with helpful, knowledgeable staff
who were able to deal with all technical queries when ordering.
There was a slight issue with some accidental...
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Waltons Garden Buildings
Waltons
3 years ago
Thank you for your feedback!
We apologise for the damage, this is not something we expect our customers to deal with, so we are sorry you faced this.
It is great to hear that you had an overall positive experience and we hope your shed makes a lovely addition to your garden.
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Thank you for your feedback. It's great to hear and is much appreciated.
The price was good and the delivery driver was excellent - a happy chap who arrived within the emailed timing estimate. The product looks OK, only time will tell. Aftersales responses were speedy and...
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Waltons Garden Buildings
Waltons
3 years ago
Hi
Thanks for the feedback, we really pleased the delivery driver was excellent.
I've taken a look at your order and the information on the page listed.
We do supply fence clips that help support and tighten, please reach out to us and we'll send these out FOC
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Hi
Thanks for the feedback, we really pleased the delivery driver was excellent.
I've taken a look at your order and the information on the page listed.
We do supply fence clips that help support and tighten, please reach out to us and we'll send these out FOC
Date of purchase: 26/02/2023
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Pete Adamson
Feefo Verified
Daventry
3 years ago
What Pete Adamson said about Waltons:
Have used them several times now. Always good service and products are always as stated.
Waltons Garden Buildings
Waltons
3 years ago
Great to hear Peter
Thanks for being a returning customer .
Product reviews
Waltons Garden Buildings
Waltons
3 years ago
Great to hear Peter
Thanks for being a returning customer .
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Choose from our huge range of Garden Sheds to Buy Online & get FREE Delivery to UK Mainland & Cheap Prices from Walton Garden Buildings - The UK's Largest Manufactuer of Garden Buildings.