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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

CB

CHRISTOPHE BURILLON

Feefo Verified

3 years ago

What CHRISTOPHE BURILLON said about Waltons:

service acceptable

service and delivery was good

Waltons Garden Buildings

Waltons

3 years ago

Hi Christophe We're really disappointed to hear your unhappy with our product and felt service was only acceptable. I've looked at your order and can see the product was delivered on time, on the date you selected, we didnt report any issues or damages with delivery. I cant see that youve contact us to discuss your issues and therefore we're really sorry but we cant investigate further to offer a resoultion. Please reach out to our customer services team who are there to help, they will investigate and offer a resolution for you Thanks

Product reviews

Waltons Garden Buildings

Waltons

3 years ago

Hi Christophe We're really disappointed to hear your unhappy with our product and felt service was only acceptable. I've looked at your order and can see the product was delivered on time, on the date you selected, we didnt report any issues or damages with delivery. I cant see that youve contact us to discuss your issues and therefore we're really sorry but we cant investigate further to offer a resoultion. Please reach out to our customer services team who are there to help, they will investigate and offer a resolution for you Thanks

Waltons Garden Buildings

Waltons

3 years ago

Hi Christophe We're really disappointed to hear your unhappy with our product and felt service was only acceptable. I've looked at your order and can see the product was delivered on time, on the date you selected, we didnt report any issues or damages with delivery. I cant see that youve contact us to discuss your issues and therefore we're really sorry but we cant investigate further to offer a resoultion. Please reach out to our customer services team who are there to help, they will investigate and offer a resolution for you Thanks

Waltons Garden Buildings

Waltons

3 years ago

Hi Christophe We're really disappointed to hear your unhappy with our product and felt service was only acceptable. I've looked at your order and can see the product was delivered on time, on the date you selected, we didnt report any issues or damages with delivery. I cant see that youve contact us to discuss your issues and therefore we're really sorry but we cant investigate further to offer a resoultion. Please reach out to our customer services team who are there to help, they will investigate and offer a resolution for you Thanks

Waltons Garden Buildings

Waltons

3 years ago

Hi Christophe We're really disappointed to hear your unhappy with our product and felt service was only acceptable. I've looked at your order and can see the product was delivered on time, on the date you selected, we didnt report any issues or damages with delivery. I cant see that youve contact us to discuss your issues and therefore we're really sorry but we cant investigate further to offer a resoultion. Please reach out to our customer services team who are there to help, they will investigate and offer a resolution for you Thanks

Date of purchase: 18/04/2023

0

RH

Richard Henley

Feefo Verified

3 years ago

What Richard Henley said about Waltons:

Excellent!

Great quality and price. Delivery on time as promised.

Waltons Garden Buildings

Waltons

3 years ago

Thanks for your great feedback Richard!

Product reviews

Date of purchase: 18/04/2023

0

SR

Steve Rice

Feefo Verified

3 years ago

What Steve Rice said about Waltons:

Ordering was simple

Good range of products. Navigating the options was easy.

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your lovely review

Date of purchase: 18/04/2023

0

DN

David Nicholls

Feefo Verified

3 years ago

What David Nicholls said about Waltons:

Great birthday present

The quality is really good,delivery was prompt so overall very pleased with this little greenhouse

Waltons Garden Buildings

Waltons

3 years ago

Hi David, Thank you for your lovely words. It is much appreciated!

Product reviews

Date of purchase: 18/04/2023

0

Trusted Customer

Feefo Verified

3 years ago

Offered an early delivery slot. Delivered on time - polite and courteous driver.

Waltons Garden Buildings

Waltons

3 years ago

Thanks for your great feedback!

Date of purchase: 15/04/2023

0

MC

McNott

Feefo Verified

London

3 years ago

What McNott said about Waltons:

Good service - wonky product

Service was OK they answered my questions and delivery was as stated and good - though the quality of the product is not that good with split timber and shoddy workmanship - but hey it's a shed

Waltons Garden Buildings

Waltons

3 years ago

Hi Christopher We're sorry to read this review we pride ourselves on high quality products that go through a number of QA checks. I can see on your order you spoke to a member of the team after delivery took place, but did not mention any issues with the product Please reach out to the support team who will investigate the issues for you We look forward to hearing from you

Product reviews

Waltons Garden Buildings

Waltons

3 years ago

Hi Christopher We're sorry to read this review we pride ourselves on high quality products that go through a number of QA checks. I can see on your order you spoke to a member of the team after delivery took place, but did not mention any issues with the product Please reach out to the support team who will investigate the issues for you We look forward to hearing from you

Waltons Garden Buildings

Waltons

3 years ago

Hi Christopher We're sorry to read this review we pride ourselves on high quality products that go through a number of QA checks. I can see on your order you spoke to a member of the team after delivery took place, but did not mention any issues with the product Please reach out to the support team who will investigate the issues for you We look forward to hearing from you

Waltons Garden Buildings

Waltons

3 years ago

Hi Christopher We're sorry to read this review we pride ourselves on high quality products that go through a number of QA checks. I can see on your order you spoke to a member of the team after delivery took place, but did not mention any issues with the product Please reach out to the support team who will investigate the issues for you We look forward to hearing from you

Waltons Garden Buildings

Waltons

3 years ago

Hi Christopher We're sorry to read this review we pride ourselves on high quality products that go through a number of QA checks. I can see on your order you spoke to a member of the team after delivery took place, but did not mention any issues with the product Please reach out to the support team who will investigate the issues for you We look forward to hearing from you

Waltons Garden Buildings

Waltons

3 years ago

Hi Christopher We're sorry to read this review we pride ourselves on high quality products that go through a number of QA checks. I can see on your order you spoke to a member of the team after delivery took place, but did not mention any issues with the product Please reach out to the support team who will investigate the issues for you We look forward to hearing from you

Waltons Garden Buildings

Waltons

3 years ago

Hi Christopher We're sorry to read this review we pride ourselves on high quality products that go through a number of QA checks. I can see on your order you spoke to a member of the team after delivery took place, but did not mention any issues with the product Please reach out to the support team who will investigate the issues for you We look forward to hearing from you

Date of purchase: 07/04/2023

0

SD

Feefo Verified

Cambridgeshire

3 years ago

What SD said about Waltons:

Customer service faultless but product challenging to put together!

Customer service and delivery staff were very efficient and friendly so could not fault this.

Waltons Garden Buildings

Waltons

3 years ago

Hi Sophie Thanks for the feedback, we really appreciate it. We're sorry to hear the item was challenging, especially with the time we put into making the instructions are easy to read. I have looked at your order can not see any contact from you, so please reach out to us to see if we can help with any issues Thanks again

Product reviews

Date of purchase: 10/04/2023

0

JM

Jason Mackin

Feefo Verified

3 years ago

What Jason Mackin said about Waltons:

Shed arrived exactly on time and the driver helped carry it even though I’d asked my brother in law to give me a lift: The shed had to be “adjusted” as two of the sides were not equal. Overall...

Waltons Reviews

12 x 8 Overlap Double Door Apex Wooden ShedView product websitesorry I've really sorry to do not show the shed with some photos, but there are too much defaults to be proud of it. I know it is certainly not the premium shed quality i've bought but I can notice...Read more

Shed Boot Floor Complete Kit - 10 Packs of 10More reviews of this product (14)View product websiteunfortunately, i don't use this kit

49mm Weatherproof Padlock with Hasp & StapleMore reviews of this product (29)View product websitegood as a strong padlock.

Superior Duty Felt - 20m CharcoalMore reviews of this product (50)View product websitegood quality because you paid an extra cost for it

6 x 5 Hazel Wooden Fence PanelMore reviews of this product (6)View product websiteExcellent service. Would recommend Waltons.

6 x 3 Evesham Victorian GrowhouseView product websiteGreat quality very strong and easy to read instructions

7 x 5 Shiplap Apex Wooden ShedMore reviews of this product (25)View product websiteQuality of the product is not that good with split timber and shoddy workmanship - but hey its a shed

Silicone Sealant (gun not included)More reviews of this product (8)View product websitePoor quality and only half a tube

Extra Strength Floor Support Pack - Up to 16ftView product websiteIts is a worthwhile extra though I did not need two packs

Shed Boot Floor Complete Kit - 4 Packs of 10More reviews of this product (17)View product websiteDid not use it in the end as the concrete base slab was sufficiently high

PermaRoof EPDM Shed Kit 7x5More reviews of this product (2)View product websiteGreat Product and easy to install though Waltons should have supplied the two batons that is indicated in the Permaroof literature

8 x 6 Shiplap Pent ShedMore reviews of this product (15)View product websiteSides not equal so had to adjust.

6' x 2.6' Value Overlap Double Door Pent Storage ShedMore reviews of this product (23)View product websiteWaltons did exactly as the order and delivery was made very easy by the very helpful driver.

Bow Top Garden ArchMore reviews of this product (25)View product websiteAbsolute nightmare to put together

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