How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

3 years ago

Ordering was easy and simple. Delivery was as stated and on time etc. Delivery man was helpful.

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your lovely feedback!

Product reviews

Date of purchase: 24/04/2023

Trusted Customer

Feefo Verified

3 years ago

You get what you pay for

Ordering was straight forward and delivery was quick and arrived when stated. Delivery guy was helpful, carrying the shed into the garden as I was at work.

Waltons Garden Buildings

Waltons

3 years ago

Hi Its great to hear the delivery was quick and the delivery driver was helpful.

Product reviews

Date of purchase: 22/05/2023

Trusted Customer

Feefo Verified

3 years ago

Excellent

Excellent service and price. Delivery expedited at no extra charge as it was for a birthday present. Would recommend this company.

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your lovely feedback!

Product reviews

Date of purchase: 15/05/2023

Trusted Customer

Feefo Verified

3 years ago

Satisfied customer

Very good service. We were kept fully informed about the delivery and the goods left up the drive as required. Would definitely recommend.

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your lovely feedback. It's greatly appreciated!

Product reviews

Date of purchase: 21/05/2023

Garry McMillen

Feefo Verified

Norwich

3 years ago

What Garry McMillen said about Waltons:

Absolutely Shocking, cheap rubbish and terrible customer service.

Product arrived damaged. Very very poor quality, not at all how it’s displayed on the website, very cheap and poorly made. When called to report the damaged part the customer service was shocking...

Waltons Garden Buildings

Waltons

3 years ago

Hi Garry We're really sorry that you are not happy with the log store. Our customer services team immediately raised the part and i can see this has now been delivered. We're really sorry to have let you down on this occasion and will try to ensure we improve for next time thanks

Product reviews

Date of purchase: 18/05/2023

Trusted Customer

Feefo Verified

3 years ago

Arrived exactly as scheduled

Very good.

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your feedback!

Product reviews

Date of purchase: 15/05/2023

TINA MASSON

Feefo Verified

Wiltshire

3 years ago

What TINA MASSON said about Waltons:

Disappointed for the summer house

The service was ok and arrived within its slot

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your feedback!

Product reviews

Date of purchase: 28/04/2023

Richard Simmons

Feefo Verified

Staffordshire

3 years ago

What Richard Simmons said about Waltons:

Excellent service

We bought our original shed from Waltons 18yrs ago so they were the only company we looked for our replacement one. Easy to order online, booked delivery for when we wanted it and they communicated...

Waltons Garden Buildings

Waltons

3 years ago

Hi Richard, It's great to hear such lovely words! It's wonderful that our service met your expectations.

Product reviews

Date of purchase: 21/05/2023

Trusted Customer

Feefo Verified

3 years ago

Very pleased with shed but 3 slats were cracked, they will need replacing.

Delivered when they said it would arrive, driver very efficient and polite.

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your kind words! It's great to hear.

Product reviews

Date of purchase: 21/05/2023

Mark Burrows

Feefo Verified

3 years ago

What Mark Burrows said about Waltons:

Not received fill product yet

Several parts of my purchase were damaged upon delivery so I'm still awaiting replacements. My garden is currently full of wood panels lay everywhere

Waltons Garden Buildings

Waltons

3 years ago

Hi Mark Sorry that the item was damaged on delivery. Our drivers are asked to take as much care as possible with the delivery. We're sorry that on this occasion this did not happen.

Product reviews

Date of purchase: 08/05/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

6 x 8 Shiplap Apex Garden ShedMore reviews of this product (4)View product websiteThe shed is fine, it’s not amazing quality as in it’s not the thickest wood etc but it didn’t cost that much! It went together fine and nothing was warped or missing!

8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteAssembly not so straight forward. The quality of the shed isn't good. Parts are warped, broken and although the instructions have been followed the shed is not square. Unfortunately we were too far...Read more

Flat Top Garden ArchMore reviews of this product (15)View product websiteMy sister was very pleased with it.

6 x 3 Pressure Treated Wooden Double Log StoreMore reviews of this product (42)View product websiteLog store put up easily. Looks sturdy.

12 x 8 Premium Shiplap Pent ShedMore reviews of this product (19)View product websiteNot finished yet , work in the progress

8 x 8 Vermont Wooden SummerhouseView product websiteThe pieces of the summer house did not go together well, gaps and some split wood in places. Disappointed payed £900 and had to improvise to make it work

Superior Duty Felt - 10m Olive GreenMore reviews of this product (35)View product websiteFelt looks ok and does the job

7 x 5 Overlap Single Door Apex Windowless Wooden ShedView product websiteSimple and easy to navigate the products online. Made it easy to purchase.

8 x 6 Overlap Single Door Apex Garden Shed without WindowsView product websiteEverything fine apart from the three split slats

8 x 6 Wooden BaseMore reviews of this product (25)View product websiteAll were good. Went together ok.

49mm Weatherproof Padlock with Hasp & StapleMore reviews of this product (29)View product websiteThe lock fitted well and padlock was ok.

13 x 9 Premium Corner Summerhouse Side ShedView product websiteArrived damaged, still awaiting replacements

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?