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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Diane Francis

Feefo Verified

3 years ago

What Diane Francis said about Waltons:

I had a couple of questions which they answered promptly.

Waltons Garden Buildings

Waltons

3 years ago

Hi Diane, Thanks for your lovely feedback on our service!

Product reviews

Date of purchase: 27/05/2023

Andrew Davis

Feefo Verified

Manchester

3 years ago

What Andrew Davis said about Waltons:

Good garden arch

Garden arch kit arrived the day after requested however communication with Walton's was helpful. The garden arch kit was easy to assemble and looks good.

Waltons Garden Buildings

Waltons

3 years ago

Hi Andrew, It's lovely to hear about your experience with us! We hope you love your new arch.

Product reviews

Date of purchase: 07/07/2023

Trusted Customer

Feefo Verified

3 years ago

Good instructions, all items down to the door padlock included.

Great Shed, easy delivery

Waltons Garden Buildings

Waltons

3 years ago

Thanks for your great feedback!

Product reviews

Date of purchase: 17/04/2023

Nicholas Brandon-Trehearn

Feefo Verified

Bromley,kent

3 years ago

What Nicholas Brandon-Trehearn said about Waltons:

Good delivery, good correspondence

Perfect delivery, unpacked the pallet took away the excess packaging and delivered on time.

Waltons Garden Buildings

Waltons

3 years ago

Hi Nicholas, It's great to hear you were impressed with our service!

Product reviews

Date of purchase: 22/06/2023

Trusted Customer

Feefo Verified

3 years ago

Summer house was delivered when promised. Disappointed that there was no response to active email chain requesting purchasing information regarding the wood preserver.

Product reviews

Date of purchase: 31/05/2023

paula cook

Feefo Verified

3 years ago

What paula cook said about Waltons:

Log cabin

We visited the showroom and viewed all the displays no pressure to buy the staff are very friendly and very informative gave us plenty of advice the buildings are very well constructed with plenty of...

Waltons Garden Buildings

Waltons

3 years ago

Hi Paula, Thank you for taking your time to leave such a lovely review! It's great to hear you visited us on the show site and enjoyed looking around. We hope you love your new garden cabin.

Product reviews

Date of purchase: 22/06/2023

samantha wood

Feefo Verified

3 years ago

What samantha wood said about Waltons:

Poor quality

We purchased a log cabin from Waltons. When the log cabin arrived the driver pointed out that there was a crack on one of the parts of wood, but assured this wouldn’t alter anything with the...

Amy Hallam

Waltons

3 years ago

Hi Samantha, I am sorry to see you are not completely happy with the building. I can see our customer service team did offer either replacement parts or compensation, but neither option was agreed to. All of our buildings are supplied with shatterproof styrene and all building specifications are provided on the website when you order. If there is anything else we can help with, please do not hesitate to get in touch.

Product reviews

Date of purchase: 05/07/2023

Trusted Customer

Feefo Verified

3 years ago

My service was really good delivery driver really friendly on time with delivery of.my summer house. Summer house really nice once built a few minor issues but joiner sorted them. Looking forward to...

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your positive feedback! We're so happy to hear you enjoyed your experience with us. We hope your new summerhouse makes the perfect addition to your garden!

Product reviews

Date of purchase: 04/07/2023

Trusted Customer

Feefo Verified

3 years ago

Shed

Delivery was good with decent driver. Quality was not as expected. I “assume” you get what you pay for. Cracks in wood and windows “well”.

Waltons Garden Buildings

Waltons

3 years ago

Thank you for sharing your feedback with us. We apologize for any disappointment caused by the quality of the product you received. Once again, we appreciate your feedback, and we hope to have the opportunity to better serve you in the future.

Product reviews

Date of purchase: 19/06/2023

Andrew Duthie

Feefo Verified

3 years ago

What Andrew Duthie said about Waltons:

Helios Summer House

Service from Waltons was excellent as it was hassle free and problem free from ordering to delivery.

Waltons Garden Buildings

Waltons

3 years ago

Hi Andrew, Thank you for taking the time to leave us your great review, It is much appreciated, and we're so happy to hear about your experience.

Product reviews

Date of purchase: 12/06/2023

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Waltons Reviews

8 x 6 Shiplap Pent ShedMore reviews of this product (15)View product websiteI did not put the shed up myself but the professional who did said that some of the wooden baton trims were too short and he was surprised that the floor was in 2 sections. Overall I thought that...Read more

Protek Wood Stain & Protector 5L - Pale SageMore reviews of this product (5)View product websiteIt had good coverage and is the colour I wanted

Flat Top Garden ArchMore reviews of this product (15)View product websiteEasy website purchase and I like that they offer choice of delivery date

10 x 8 Premium Shiplap Dutch BarnView product websiteLooks great all painted. Very happy with shed.

3 x 3 Pressure Treated Single Log StoreMore reviews of this product (27)View product websiteHaven't actually put you all together yet it's still laying flat on the patio due to the bad weather, but from the looks of things it will go together just fine.

12 x 8 Helios SummerhouseView product websiteMany of the side panels had missed nails, the floor sections were different dimensions by 10mm and the roof supports were disappointing. Got around all the issues but shouldn’t have to for £1200+.

Superior Duty Felt - 20m CharcoalMore reviews of this product (50)View product websiteBought it for a better finish

3m x 2.4m Pent Log CabinMore reviews of this product (3)View product websiteWe are just treating ourselves our selves and putting it up ourselves but once up will put photos on

4m x 3m Log CabinView product websitePoor quality please see the above comments

Superior Duty Felt - 20m Olive GreenMore reviews of this product (20)View product websiteI ordered this colour but you send grey!

8 x 8 Vermont Wooden SummerhouseView product websiteGood service summer house up and built a few minor issues but joiner sorted it

49mm Weatherproof Padlock with Hasp & StapleMore reviews of this product (29)View product websiteTrouble locking and unlocking. We are pensioners. Had to buy another one.

Silicone Sealant and Sealant GunMore reviews of this product (41)View product websiteDid not receive or fitter used it.

Home Installation Service 150More reviews of this product (43)View product websiteBrilliant chap doing installation. Worked hard for hours.

10 x 8 Overlap Double Door Apex Wooden ShedView product websiteShed is poor quality. Would not recommend but ok for price. We have painted to help it last longer.

10 x 8 Helios SummerhouseView product websiteThe quality of the product was suitable for my requirements. The assembly was reasonably straight forward, due to the assembly instructions included. The design was excellent and looks better than...Read more

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