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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

3 years ago

Summer house purchase .

Great service and quality. Easy transaction. I was kept informed about delivery times and unlike other companies had a short lead time . The summer house was easy to put up by myself and took eight...

Waltons Garden Buildings

Waltons

3 years ago

We're thrilled to hear about your positive experience! It's great you found the assembly process easy, and our service informative! We hope your new summerhouse makes a lovely addition to your home.

Product reviews

Date of purchase: 19/07/2023

0

JF

Justin Fitzgerald

Feefo Verified

3 years ago

What Justin Fitzgerald said about Waltons:

Friendly delivery driver. A few small issues with workshop.

Friendly driver. A few small issues with workshop- The middle self build trusses had pieces missing from each end where the roof panel sat. , meaning bottom of leading edge couldn’t be screwed down...

Waltons Garden Buildings

Waltons

3 years ago

Hi Justin, We're sorry to hear you've had some issues! Please can you contact us with some images so we can help resolve this?

Product reviews

Date of purchase: 07/07/2023

0

JE

Jenine

Feefo Verified

Staffordshire

3 years ago

What Jenine said about Waltons:

The product and delivery great! Friendly and helpful. It was also easy to assumable. I will recommend Waltons to my friends and family.

Waltons Garden Buildings

Waltons

3 years ago

Hi Jenine, Thanks for your great feedback! It's lovely to hear you would recommend us to your friends and family.

Product reviews

Date of purchase: 25/07/2023

0

CL

Christopher Lansdowne

Feefo Verified

3 years ago

What Christopher Lansdowne said about Waltons:

Ok but poor delivery in my case.

The price seemed comparable, and when here the shed looks decnet. but delivery was cancelled due to driver sickness which didn't help the day I'd taken off work. I then had to cancel a further day...

Amy Hallam

Waltons

3 years ago

Hi, I am very sorry that your delivery was delayed. If the second date was unsuitable, we would have been able to re-arrange this for you. I can see that the replacement parts have been delivered and hope you are now enjoying your new garden building!

Product reviews

Date of purchase: 24/07/2023

0

SH

Scott Hoban

Feefo Verified

3 years ago

What Scott Hoban said about Waltons:

Good not great

Was given a delivery time a lot of 9-11am and the delivery driver turned up at 7am. Why give delivery slots if you’re going to turn up when you want. The driver unloaded the cabin onto our front...

Amy Hallam

Waltons

3 years ago

Hi, I have checked this with our transport team and it seems that the driver had to re-arrange his route due to time constraints. I am very sorry that you were not updated about this. If you did need any replacement parts, please do get in contact with us.

Product reviews

Date of purchase: 17/07/2023

0

Trusted Customer

Feefo Verified

3 years ago

Couldn't be happier

From phoning Waltons for advice, to placing the order, to having the play house delivered was an easy and pleasurable experience. (Antony did a great job of delivery)

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your wonderful review! It's lovely to hear about your experience with us.

Product reviews

Date of purchase: 19/07/2023

0

GM

gary mackness

Feefo Verified

3 years ago

What gary mackness said about Waltons:

Disappointing.

Delivery guy very helpful but wrong roof felt delivered. Customer service fine sorting the replacement. Three stars are the mark down on quality of the shed. First impression was the structure of the...

Amy Hallam

Waltons

3 years ago

Hi, Thank you for your feedback. I can see that the felt was reported as missing by our delivery driver, I am very sorry about this, though I understand this is now with you. I cannot see that you have ever contacted our team in regards to any issues with the building, if you did still need any help, please do not hesitate to contact us!

Product reviews

Date of purchase: 22/07/2023

0

PT

Pauline Tandy

Feefo Verified

Peacehaven

3 years ago

What Pauline Tandy said about Waltons:

Great price great service

Our log cabin was delivered on time. Lovely delivery guy. Great price, for the quality. Erected in a day by my husband who was joined a little later in the day by my son in-law. We are really...

Waltons Garden Buildings

Waltons

3 years ago

Hi Pauline, It's great to hear our service and product have met your expectations! We hope you love your new log cabin.

Product reviews

Date of purchase: 18/06/2023

0

Trusted Customer

Feefo Verified

3 years ago

Very impressed

Service was outstanding, replacement parts arrived that need replacing due to damage in transport, in less than 15 hours. Staff kept me updated on time for replacement parts. Would recommend to any...

Waltons Garden Buildings

Waltons

3 years ago

Thank you for your great review! It's amazing to hear.

Product reviews

Date of purchase: 19/06/2023

0

VP

Valerie Preston

Feefo Verified

3 years ago

What Valerie Preston said about Waltons:

Excellent company delivering great goods.

Waltons's are a reliable company to order from. I never have to wait long for my fence panels and they are delivered in great condition. I have never had any trouble. They are an excellent company...

Waltons Garden Buildings

Waltons

3 years ago

Hi Valerie, Thank you for your feedback! It is lovely to hear you were impressed with our service and product.

Product reviews

Date of purchase: 22/07/2023

0

Waltons Reviews

The Juniper 4m x 3m Log CabinMore reviews of this product (7)View product websiteEasy to assemble , Parts well made.

12 x 10 Premium Shiplap Reverse Apex WorkshopView product websiteGood service and helpful staff

3 x 3 Pressure Treated Single Log StoreMore reviews of this product (27)View product websiteGreat product! Easy to assemble.

6 x 4 Reverse Overlap Single Door Apex Wooden ShedView product websiteNot been put up yet as it was delayed delivery taking me up to my holiday.

3.3m x 2.6m Log CabinView product websiteGeneral quality of the cabin is good once up, feels bigger than it is. Looks good. Secure. Would be a better score but delivery and damage let it down.

7 x 5 Snowdrop Wooden Playhouse with LoftMore reviews of this product (5)View product websiteSeems good so far.........

7 x 7 Shiplap Corner ShedView product websiteI’ve told you on the previous section. Not good

3.3m x 3m Log CabinView product websiteWe love our log cabin. It was delivered on time and the delivery guy was very helpful. Great price for the quality. Basically Erected in a day. Roof felt was completed the next day. Now to paint and...Read more

Superior Duty Felt - 30m CharcoalMore reviews of this product (10)View product websiteLooks good and looks like it will last a long time

Home Installation Service 240More reviews of this product (4)View product websiteInstall man was grate and listened to the instructions I gave him. And was placed mm perfectly to where I wanted it

13 x 9 Premium Corner Summerhouse Side ShedView product websitePhotos to follow as still dressing rooms up. Size is perfect for what I needed and was as described

5 x 6 Super Lap Pressure Treated Fence PanelMore reviews of this product (6)View product websiteThey are good quality fence panels. I would not buy anything else!

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