How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

2 years ago

Order arrived when we were told it would do. Delivery drivers helpful to my mother.

Product reviews

Date of purchase: 22/08/2023

Fiona Mann

Feefo Verified

2 years ago

What Fiona Mann said about Waltons:

Review of Helios Summerhouse

Summerhouse arrived when they said it would. Helpful and professional staff assisted with my purchase online.

Waltons Garden Buildings

Waltons

2 years ago

Hi Fiona, Thank you for your lovely feedback! it's much appreciated. We're happy to hear you found our staff helpful during your order process!

Product reviews

Date of purchase: 23/06/2023

Michael Wrigley

Feefo Verified

Aspatria, Wigton

2 years ago

What Michael Wrigley said about Waltons:

7ft x 7ft Summer house.

The item was delivered when expected and the assembly instructions were clear and straight forward to follow. Overall, I am happy with the final result.

Waltons Garden Buildings

Waltons

2 years ago

Hi Michael, It's great to hear our product and service matched your expectations. Thank you for your kind feedback!

Product reviews

Date of purchase: 22/08/2023

Miriam Rollason

Feefo Verified

York

2 years ago

What Miriam Rollason said about Waltons:

Product arrived in good time and the quality is very good

Waltons Garden Buildings

Waltons

2 years ago

Thanks so much for your review Miriam!

Product reviews

Date of purchase: 05/08/2023

Clive Beesley

Feefo Verified

2 years ago

What Clive Beesley said about Waltons:

Superb

Both the service and quality of the product is superb.

Waltons Garden Buildings

Waltons

2 years ago

Hi Clive, It's great to hear your lovely feedback. Thank you!

Product reviews

Date of purchase: 28/08/2023

Tracey Lambert

Feefo Verified

2 years ago

What Tracey Lambert said about Waltons:

Solid wooden bench, well made and easy to put together

Great service. Useful updates on delivery.

Waltons Garden Buildings

Waltons

2 years ago

Thank you Tracey!

Product reviews

Date of purchase: 28/08/2023

Trusted Customer

Feefo Verified

2 years ago

Poor quality panels

Panels don’t fit, one roof panel was broken on delivery and door top panel we later found was broken. Also floor panel was too small. On the whole for the amount it cost to buy we received seconds...

Amy Hallam

Waltons

2 years ago

Hi, I am very sorry to see that there were some issues with your building! I can see that replacement parts will be delivered to you on the 15th, but if there was anything else you needed in the meantime, please do not hesitate to contact the customer service team!

Product reviews

Date of purchase: 22/08/2023

Maggie Denyer

Feefo Verified

WF17 8NL

2 years ago

What Maggie Denyer said about Waltons:

Delivery person phoned before arrival and was very and helpful.

Stress free service throughout. Decent product for the price. Only blip was that the roofing felt was a bit thin.

Waltons Garden Buildings

Waltons

2 years ago

Thanks for your great feedback!

Product reviews

Date of purchase: 27/08/2023

Robert Hayward

Feefo Verified

2 years ago

What Robert Hayward said about Waltons:

Face to face superb. Communications por

The men who delivered and assembled (Scott and James) were superb. The emails in advance and timing of notification were poor

Amy Hallam

Waltons

2 years ago

Hi Robert, Thank you for your feedback. I have sent you a message for some further information on your feedback, as we are always happy to hear ideas on how to improve our products and services! Please reply when you can!

Product reviews

Date of purchase: 28/07/2023

Wayne Stephenson

Feefo Verified

2 years ago

What Wayne Stephenson said about Waltons:

Great service

Great service delivery no issues driver excellent very happy with the service my garden shed was easy to assemble driver even gave me some great tips big thumbs up from me

Waltons Garden Buildings

Waltons

2 years ago

Hi Wayne, Thanks for your great feedback! It is much appreciated.

Product reviews

Date of purchase: 16/08/2023

Not received a review invite?

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

Waltons Reviews

12 x 8 Helios SummerhouseView product websiteI suspect these are mass-produced and there were a few niggles, like one of the 2 keys not fitting. Quite expensive compared to the quality. But these niggles were satisfactorily resolved.

7 x 7 Premier Corner SummerhouseView product websiteI am pleased with the finished item.

Flat Top Garden ArchMore reviews of this product (15)View product websiteGood quality product and easy to install. We incorporated it in screens to make a more enclosed patio area. Very pleased.

10 x 4 Berkshire Dog Run & KennelView product websiteProduct us superb. I am an an accomplished woodworker and DIYer, but the assembly instructions can be challenging, especialy on the base, just make sure you read the instructions carefully.

4ft Pressure Treated BenchMore reviews of this product (3)View product websiteWell made and easy to put together

8 x 6 Clover SummerhouseMore reviews of this product (8)View product websitePoor quality for the price

3 x 5 Overlap Single Door Apex Wooden Garden ShedView product websiteGreat product, roof felt flimsy.

6 x 4 Reverse Overlap Single Door Apex Wooden ShedView product websiteIt is what I wanted at a reasonable price

Home Installation Service 90More reviews of this product (55)View product websiteJames was brilliant. Helpful, friendly, polite. Assembly was possibly a bit pricey

12 x 8 Premium Shiplap Pent ShedMore reviews of this product (19)View product websiteEasy to assemble great quality love it

Shed Boot Floor Complete Kit - 8 Packs of 10More reviews of this product (14)View product websiteLove the shed I’m turning it into a man cave / bar

Protek Wood Preserver Plus - 5L TinMore reviews of this product (50)View product websiteWould recommend to anyone that needs or want one stress free very helpful

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?