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Waltons Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 7,738 reviews

Trusted Customer

Feefo Verified

2 years ago

Not a great experience

Had to carry each plank myself on delivery. Did not expect to have to carry if off their truck and into my garden.

Amy Hallam

Waltons

2 years ago

Hi, Thank you for your feedback. I can see your building was offloaded from the vehicle and placed in the agreed spot by the driver. We do not appear to have received a reply from you in regards to the damaged items. Please reply to the customer service team via email so they can send out replacement parts to you.

Product reviews

Date of purchase: 06/02/2024

John Steel

Feefo Verified

2 years ago

What John Steel said about Waltons:

Excellent Communication and Service

Good communication throughout regarding delivery and installation. All very prompt after initial blip with delivery date due to sickness of driver.

Waltons Garden Buildings

Waltons

2 years ago

Hi John, Thanks for your lovely feedback! Our apologies that the original delivery didn't go as planned. We hope your mower store makes a great addition to your garden!

Product reviews

Date of purchase: 11/01/2024

Trusted Customer

Feefo Verified

2 years ago

Nice quality made unit went together OK, although slight bow on back unit.

Nice quality made unit went together well and good instructions

Waltons Garden Buildings

Waltons

2 years ago

Thank you for your great review! Your kind comments are greatly appreciated.

Product reviews

Date of purchase: 30/01/2024

Jane Green

Feefo Verified

2 years ago

What Jane Green said about Waltons:

perfect 👍

love it love it love it. from start to finish excellent company amazing product. well communicated and executed. would definitely recommend.

Waltons Garden Buildings

Waltons

2 years ago

Hi Jane, It's great to hear you're impressed with the entire order process! We really appreciate your recommendation. We hope you love your new garden shed!

Product reviews

Date of purchase: 26/01/2024

Rob Davis

Feefo Verified

2 years ago

What Rob Davis said about Waltons:

delivery on time and as agreed.

Product reviews

Date of purchase: 23/01/2024

Trusted Customer

Feefo Verified

2 years ago

Professional and friendly crew.

Adapted well to the challenges.

Amy Hallam

Waltons

2 years ago

Thank you for your feedback! If you do need anything, please feel free to contact our customer service team!

Product reviews

Date of purchase: 31/01/2024

Eleanor Chapman

Feefo Verified

2 years ago

What Eleanor Chapman said about Waltons:

Excellent service. The delivery driver lifted items through the side gate for me

Waltons Garden Buildings

Waltons

2 years ago

Hi Eleanor, Thank you for taking the time to leave us your fab feedback!

Product reviews

Date of purchase: 04/02/2024

robert anstee

Feefo Verified

2 years ago

What robert anstee said about Waltons:

Good communication spot on delivery

Product reviews

Date of purchase: 06/01/2024

Paulo Ferreira

Feefo Verified

2 years ago

What Paulo Ferreira said about Waltons:

No issues

Can’t complain about the service

Product reviews

Date of purchase: 27/01/2024

AM Brook

Feefo Verified

Newhaven, East Sussex

2 years ago

What AM Brook said about Waltons:

Professional, quality product handled by friendly, skilled staff

I found staff polite and professional throughout. The online messaging system was also well-monitored so I never felt like I was left waiting or that my order was not important to the team. The...

Waltons Garden Buildings

Waltons

2 years ago

Thanks for your great review! This is much appreciated by us all at Waltons. It's lovely to hear that our communication and services had met your expectations. Your recommendation means a lot to us, and we hope to see you again soon!

Product reviews

Date of purchase: 22/01/2024

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Waltons Reviews

3m x 3m Pent Log CabinView product websiteVery thin low quality wood for the price. Some pieces were bent, some were cracked. Staples left in them from transport.

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7 x 5 Shiplap Apex Wooden ShedMore reviews of this product (25)View product websiteTO BE HONEST THE SHED HAD TOO MANY SECTIONS WHICH I FELT WAS UNNECESSARY FOR THIS SIZE

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The Holly 4m x 4m Corner Log CabinView product websiteIts a great size cabin but not for the faint hearted DIYer, first of all one of the bearers was cut 10mm too short I had to rectify to get the cabin corners square, the logs went up perfect but the...Read more

FREE! Padlock with 3 KeysMore reviews of this product (22)View product websiteVery poor quality it’s not fit for purpose

8 x 6 Overlap Double Door Apex Wooden ShedView product websiteThe product is of very low quality for the price ! A few parts had holes and cracked timber

Superior Duty Felt - 10m CharcoalView product websiteWorth the extra quality so we won't have to refelt for a long time

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8 x 6 Value Overlap Single Door Apex Wooden ShedView product websiteProfessional service throughout

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