Thank you for your feedback,
We are happy to hear that your experience with us was trouble free. We look forward to processing any future orders you may have.
Regards,
BSO web team
The item was lost by the Courier but BSO did next to nothing to assist and their promise to send a replacement then a refund was not fulfilled!! Really bad after sales service!!
Building Supplies Online
Building Supplies Online
12 years ago
Good afternoon,
Thank you for your feedback. We apologise for any inconvenience caused.
We can confirm that your products have now been delivered.
BSO web team
Trusted Customer
12 years ago
NO IT HASN'T BEEN DELIVERED!!!
You told me to claim via the Courier, I tried that and they said its down to BSO so I've emailed you again on 23/05/2014 and still awaiting a reply!!!!!
Thank you for youtr feedback,
We hope that you continue to use us and look forward to processing any orders that you may have in the future.
Regards,
BSO web team
Absolutely useless ! Sent me the wrong items - phoned them to get the correct items dispatched and all I got was admin and bureaucracy. Went to Toolstation and got what i wanted in 20 mins and it...
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Building Supplies Online
Building Supplies Online
12 years ago
Good afternoon,
I have just looked into your order and cannot find any notes regarding incorrect items delivered. Can you please let me know if you still require us to look into this?
BSO web team
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
