Delivery of Tyvek was poor. Courier missed delivery slot on account of not finding us. Should have resulted in referrals back to confirm address. According to courier SMS goes out on day of...
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Building Supplies Online
Building Supplies Online
12 years ago
Thank you for your feedback, we are sorry to hear you are not fully satisfied with your experience with BSO. Having looked into your order we cannot see any record of you informing us that your goods were delayed, otherwise we would of course have looked into this immediately for you. With regard to sending a text message, that is not a service this courier offers nor do we advertise this is something we do.
Thank you for shopping with us and we hope that you will shop with us again in the future.
Regards,
BSO web team
Product reviews
Date of purchase: 19/09/2014
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Trusted Customer
Feefo Verified
12 years ago
Delivered as requested and on time by a friendly driver.
Product reviews
Date of purchase: 22/09/2014
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Trusted Customer
Feefo Verified
12 years ago
Told me delivery would be delayed, but it actually arrived on time
Product reviews
Date of purchase: 20/09/2014
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Trusted Customer
Feefo Verified
12 years ago
Excellent service
Product reviews
Date of purchase: 21/09/2014
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Trusted Customer
Feefo Verified
12 years ago
Driver was very helpful and pre advised me when he was arriving.
The on line ordering process froze preventing submission of the order but the telephone staff were very helpful with advice to find the right product and by taking my order over the phone.
Product reviews
Date of purchase: 21/09/2014
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Trusted Customer
Feefo Verified
12 years ago
Delivered when requested, driver was verry pleasant and helpfull
The order was unfortunately late as I ordered for my delivery to be made on the Friday giving 3 days notice but got told on the Thursday before that it was no longer going to happen and had to wait...
Prices good, ordering good, delivery poor (damaged and not good at manouvreing unwieldy loader), returns system appalling and really difficult to use. Please improve it! Enough to put me off of...
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