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BPS Depot Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

11 months ago

Excellent scaffold tower - safer & quicker than a ladder.

Excellent customer service, fast delivery. Used their chat service to discuss a problem I had which was rectified very quickly and new part delivered ASAP.

Product reviews

Date of purchase: 13/08/2025

0

Trusted Customer

Feefo Verified

11 months ago

Super service from BPS

The power arm assembly was dispatched very quickly. Great service.

Product reviews

Date of purchase: 14/08/2025

0

Trusted Customer

Feefo Verified

11 months ago

Satisfied

I ordered the product assuming it was in stock, but then was told it wasn't, so had to wait longer for it, therefore having to suspend one of my jobs. But received it three or four days later and...

Carly

BPS Depot

11 months ago

Good morning Micheal, Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team

Product reviews

Date of purchase: 13/08/2025

0

DW

Denise White

Feefo Verified

Neath

11 months ago

What Denise White said about BPS Depot:

Tripod ladder

Polite and helpful.

Product reviews

Date of purchase: 13/08/2025

0

DV

daniel voisey

Feefo Verified

11 months ago

What daniel voisey said about BPS Depot:

Trademaster pro for home use

excellent customer service

Carly

BPS Depot

11 months ago

Good morning Daniel, Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team

Product reviews

Date of purchase: 13/08/2025

0

Trusted Customer

Feefo Verified

11 months ago

Good but could be better with little effort

They delivered it as they said they would. What more could I ask for? The only negative I would say with this particular ladder, the manufacturer`s sales video is pathetic. When someone is buying an...

Carly

BPS Depot

11 months ago

Good morning Neil, Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team

Product reviews

Date of purchase: 13/08/2025

0

MS

Mark Steeples

Feefo Verified

Skipton

11 months ago

What Mark Steeples said about BPS Depot:

Excellent service by bps depot with clear communication and prompt delivery

Clear communication, easy check out.

Product reviews

Date of purchase: 13/08/2025

0

Trusted Customer

Feefo Verified

11 months ago

Staff are very helpful

Product reviews

Date of purchase: 13/08/2025

0

Trusted Customer

Feefo Verified

11 months ago

Good customer service

Product reviews

Date of purchase: 13/08/2025

0

Trusted Customer

Feefo Verified

11 months ago

Wrong component

poor response to complaint.

Carly

BPS Depot

11 months ago

Good morning, Let me introduce myself , my name is Carly Stevens I deal with complaints I can see that you have put in a complaint on Feefo. BPS do apologise for the Bad experience you had with us. Positive or negative feedback is very important to us Please may I contact you to arrange have a little chat to hopefully turn your negative to a positive. Many Thanks Carly Stevens

Trusted Customer

11 months ago

Yes you may Regards Ian

Product reviews

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Carly

BPS Depot

11 months ago

Good morning, Let me introduce myself , my name is Carly Stevens I deal with complaints I can see that you have put in a complaint on Feefo. BPS do apologise for the Bad experience you had with us. Positive or negative feedback is very important to us Please may I contact you to arrange have a little chat to hopefully turn your negative to a positive. Many Thanks Carly Stevens

Date of purchase: 12/08/2025

3

BPS Depot Reviews

Home Master DIY Scaffold Tower - 6mMore reviews of this product (227)View product websiteBought the 6 metre scaffold to paint at height. It was easy to assemble and the stabilisers worked well even when set at odd angles to cope with flowerbeds. The scaffold does vibrate a bit when...Read more

Spring Assisted Pivot ArmMore reviews of this product (53)View product websiteI purchased an abru loft ladder many years ago and it came with the power arm assembly. I purchased the same ladder for my father and found it didn't come with the power arm assembly anymore but a v...Read more

BPS 3 Leg Trade Master Tripod Ladder - 3.6mMore reviews of this product (294)View product websiteI am a gardener and cut a lot of hedges, and i wouldn't be without one. It makes life a lot easier and safer.

BPS 3 Leg Trade Master Tripod Ladder - 2.4mMore reviews of this product (294)View product websiteStrongly built, easy to assemble. Good value for an essential item in gardening.

3T Industrial Scaffold TowersMore reviews of this product (21)View product websiteThe delivery company messes up, sticker all over the items they dont peel of with out making a mess leaving it sticky they could of rapped the item before putting the delivery labels all over it,...Read more

Sliding Loft Ladders - 3 SectionMore reviews of this product (209)View product website

Spring Assisted Pivot ArmMore reviews of this product (53)View product website

Superior Part L Compliant 'Swing Down' Insulated Loft Hatch/DoorMore reviews of this product (84)View product websitePolystyrene can be knocked off when bringing the ladder up & down The hatch door can also come off if knocked by the ladder. It just seems cheap and flimsy

Home Master DIY Scaffold Tower - 7mMore reviews of this product (227)View product websiteI received my tower on time. However, a diagonal blue strut has holes too small for the screw fastenings. I have sent pictures and asked for a replacement and I have had no response.

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