How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

BPS Depot Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 18,794 reviews

Neil Andrews

Feefo Verified

1 year ago

What Neil Andrews said about BPS Depot:

Received confirmation email and delivery Comms. Arrived as scheduled.

Product reviews

Date of purchase: 09/05/2025

Declan Pritchard

Feefo Verified

LL74 8SJ

1 year ago

What Declan Pritchard said about BPS Depot:

Good but not accurate marketing information

When the original solution was insufficient for the job, they then proceeded to give me options to fix the situation. This was good, but could have been avoided if actual tower heights were specified...

Carly

BPS Depot

1 year ago

hank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

Date of purchase: 25/04/2025

Ian Hancock

Feefo Verified

Maidstone

1 year ago

What Ian Hancock said about BPS Depot:

Brilliant service

Carly

BPS Depot

1 year ago

hank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

Date of purchase: 08/05/2025

Paul Jackson

Feefo Verified

cranbrook

1 year ago

What Paul Jackson said about BPS Depot:

Nobody answers the phone

Nobody there/ I have tried phoning 4 times and given up after 10 minutes.

Product reviews

Date of purchase: 25/04/2025

Trusted Customer

Feefo Verified

1 year ago

Good stepps, bad delivery company

Did not arrive next day as the advert stated & delivery co. Just left them in back garden for any one to steel. So, stepps good, delivery company bad !

Carly

BPS Depot

1 year ago

Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

Date of purchase: 24/04/2025

Kevin Davies

Feefo Verified

Crawley Down West Sussex

1 year ago

What Kevin Davies said about BPS Depot:

Brian the salesman was extremely helpful, he demonstrated how the ladder worked 5 stars for him

Carly

BPS Depot

1 year ago

Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

Date of purchase: 07/05/2025

Patrick Hogan

Feefo Verified

1 year ago

Carly

BPS Depot

1 year ago

My apologies for the issues that you have experienced, we will reach out to you in order to get resolved BPS Depot Team.

Product reviews

Date of purchase: 30/04/2025

Trusted Customer

Feefo Verified

1 year ago

BPS loft ladder

I didn’t have an issue which required me to contact service so can’t really talk on this.

Carly

BPS Depot

1 year ago

Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

Date of purchase: 22/04/2025

Trusted Customer

Feefo Verified

1 year ago

Came on time

Carly

BPS Depot

1 year ago

Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

Date of purchase: 06/05/2025

sean knight

Feefo Verified

1 year ago

What sean knight said about BPS Depot:

Good product and service

Great service, contacted via phone and issue resolved in 5 min.

Carly

BPS Depot

1 year ago

Thank you for taking the time to leave positive feedback. If there is anything else we can do - please get in touch. BPS Depot Team.

Product reviews

Date of purchase: 06/05/2025

Not received a review invite?

The Newlyn Multi Function Sofa Set - 3-in-1 Design With Wood Effect Finish | BPS

Home Master DIY Scaffold Tower - Aluminium Tower

View all media (192)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

BPS Depot Reviews

Home Master DIY 5m - 7m (2m Extension)More reviews of this product (23)View product websiteEverything good, but actual tower heights could be more acurately explained.

Deluxe Wooden Loft Ladders - 1100mm x 700mmMore reviews of this product (192)View product websiteUnfortunately it turned up damaged, but they sent out a new one for the next day, can’t complain about a service like that

Home Master DIY Scaffold Tower - 5mMore reviews of this product (230)View product websiteAt last have been very helpful.

Home Master DIY Outriggers - Set of 2More reviews of this product (83)View product websiteGreat delivery and extra support for tower.

Platform Fibreglass Step Ladders - 6 StepMore reviews of this product (34)View product websiteThey are stepps, when at the top you are higher

Multi Purpose Ladders - 4x3More reviews of this product (24)View product websiteI purchased a multi purpose ladder recently, I have already used it to access and clean my conservatory roof, so much easier being able to adjust the ladder to so many positions, I collected my...Read more

Trade Master Professional Scaffold Towers - 7.4mMore reviews of this product (86)View product websiteWaiting 1 month with no update on my order. Only receiving automated replies to my Emails. Hopefully I can get my money back. Terrible service

Grand Sliding Loft LadderMore reviews of this product (33)View product websiteDoes not feel flimsy and easy enough to install.

Trade Master Pro 2 Section Extension Ladder - 7.09mMore reviews of this product (46)View product websiteWell happy with ladders good bit off kit

BPS 1 Leg Trade Master Tripod Ladders - 2.4mMore reviews of this product (156)View product websiteGreat product. Ladder arrived damaged. A replacement was sent out the next day. Great service. Would use again.

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?