2 new releases and didn't even 1 left with no game
Andrew
Boomerang
9 years ago
Hello Adrian
Thanks for your feedback,
I've reviewed your account and I'm happy to see that you've received a new release game this week.
We despatch new release games the day before their street release date, this is so we can get the customer hopefully on release day. We always advise customers have a free slot for a new release game at least 4 days before we send the game out. This will put you in the best position to receive the new release game. Your last game returned on the same day as the new release meaning you would be further down in any potential queue.
Another reason could be due to your rental preferences being set to balanaced, this setting will mean the system won't priorities a game from your list and just send out anything. I always advise to set your list to Top Choice and put the new release game you want in the number 1 slot.
Any time you are left waiting for a game to despatch you receive payback points which can be used to rent Bonus Games, Discounts from purchases or even saved up and put towards a free month.
Thanks Boomerang
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Trusted Customer
9 years ago
Very good service . Helpful when I got a faulty disc and gave me an extra g...
Very good service . Helpful when I got a faulty disc and gave me an extra game for the inconvenience
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Bad boy
You always send my **** promptly and it always works! Much cheaper than buying games
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Trusted Customer
Brighton, UK
9 years ago
What Trusted Customer said about Boomerang:
Great service but site UI could be modernised
The delivery turnaround time is great, but the web interface is a little clunky and dated, especially when in list view for choosing new games to add to your list.
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Excellent
Excellent service, saved me loads of money
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Trusted Customer
GREAT YARMOUTH
9 years ago
What Trusted Customer said about Boomerang:
Excellent service by Boomerang
I really like the company and never had a problem that was never sorted
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Trusted Customer
Mitcham
9 years ago
What Trusted Customer said about Boomerang:
From the bottom of my heart, I love you Boomerang Rentals.
As someone who uses Boomerang purely for AAA titles, I cannot thank this service enough.
Before I was recommended, I would buy almost every AAA title then try to sell it for perhaps 40% less of what...
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Trusted Customer
9 years ago
Great service but could be better in some areas.
Good service. I have not had any major inconveniences with them. They are occasionally slow to send out new games sometimes or they are out of stock, but other than that they are reasonably fast - at...
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Trusted Customer
9 years ago
Perfect if you like games but don't want to pay the price to buy them
Great service good value. But make sure you get proof of postage before returning as some do get lost in the post.
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Thanks for your feedback,
I've reviewed your account and I'm happy to see that you've received a new release game this week.
We despatch new release games the day before their street release date, this is so we can get the customer hopefully on release day. We always advise customers have a free slot for a new release game at least 4 days before we send the game out. This will put you in the best position to receive the new release game. Your last game returned on the same day as the new release meaning you would be further down in any potential queue.
Another reason could be due to your rental preferences being set to balanaced, this setting will mean the system won't priorities a game from your list and just send out anything. I always advise to set your list to Top Choice and put the new release game you want in the number 1 slot.
Any time you are left waiting for a game to despatch you receive payback points which can be used to rent Bonus Games, Discounts from purchases or even saved up and put towards a free month.
Thanks
Boomerang