Website is easy to use
Always updated via email when they have dispatched or received a game.
The staff have always been helpful on any question i have had.
I believe the price i am paying is...
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Andrew
Boomerang
9 years ago
Hello Glen
Thanks for your review of our Video Game Rental Service,
We will always send a confirmation email informing you when we've despatched a game to you and when your last rental has returned to us. It's so you can see wats on the way to you next.
Our staff are always ready to helpo with your service or accounts and love talking video games. You can reach them via phone, live chat email and on Social Media.
We think our service is the best around and our price refelects that perfectly. You can rent the lastest games that in the shops would cost £50 from as little as £9.99 a month with Boomerang. The best part is we delivery it steaight to your do, if you don't like it you can send it back and get another game sent out. We save our customers loads of money with our rental service!
Thanks Boomerang
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Quick and easy service, no hidden fees and take responsibility for delays
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Trusted Customer
Bristol
9 years ago
What Trusted Customer said about Boomerang:
An incredible service that me and five of my friends now swear by!
Incredibly good value and service - no one does it better. I always get new games on launch so long as I return my current rental with enough time in-between. Not to mention the absolutely amazing...
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Great service but a bit lacking
Still waiting on game thats on my list. Granted it says the wait is 6+ days but surely some sort of correspondence would go a miss with an eta
Andrew
Boomerang
9 years ago
Hello Matthew
Thanks for your feedback,
I'm sorry to hear you've had a wait for your latest game. We have the wait time indicators as a guide for customer as to what kind of wait to expect. Wait times are subject to change daily. As we have no late fees or time limits we have no way of being able to give an eta.
We always advise to have a mixture of wait time in your list and not to have too many reds as this can slow down your service. Anytime you are left waiting you'll receive payback points.
Thanks Boomerang
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Excellent delivery service!
They have a really good stock of games and their delivery service is excellent.
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Very long wait for games and received the same broken cartridge twice.
Games always say 6+ days wait but I usually have to wait quite a few weeks for the next. I reported a game arriving broken, returned it and 5 months later received that same broken cartridge.
The...
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Andrew
Boomerang
9 years ago
Hello David
Thanks for your feedback,
I'm sorry to hear you feel you've had a bad service recently while using Boomerang.
I can assure you that the cartidges you received were in fact different copy numbers, with this being an order game on an old format this could be general age of the game. I looked on your account and couldn't see any reporting of the second cartridge.
We will always send out a replacement and an additional rental when a game is damaged or in non working order.
After reviewing your account I can see you have enough payback points to gain a free rental month. You can also use points for dicounts from purchases.
Thanks Boomerang
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
A brilliant service, 100% recommend
They are just great
They provide a brilliant service for people who love games but are restricted in price because of the extortionate prices in the high Street and they do it with excellent customer...
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Quick, easy to use, saved me ££s
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Great service
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Trusted Customer
9 years ago
What Trusted Customer said about Boomerang:
Service is great but they should get more of the top games in stock so everyones not waiting weeks on end thats the only thing i think its amazing though
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your review of our Video Game Rental Service,
We will always send a confirmation email informing you when we've despatched a game to you and when your last rental has returned to us. It's so you can see wats on the way to you next.
Our staff are always ready to helpo with your service or accounts and love talking video games. You can reach them via phone, live chat email and on Social Media.
We think our service is the best around and our price refelects that perfectly. You can rent the lastest games that in the shops would cost £50 from as little as £9.99 a month with Boomerang. The best part is we delivery it steaight to your do, if you don't like it you can send it back and get another game sent out. We save our customers loads of money with our rental service!
Thanks
Boomerang