Boomerang Reviews

Hello Francis

Thanks for your feedback,

I've atempted to contact you twice over email but haven't received a response as of yet.

I can see your on our Priority 1 package of £10.99 a month. This package entitles you to 1 disc at a time but as many different games as you'd like in the month.

Currently you've rented 2 games and have had the same game since June 2017. With our service we have no late fees or time limitis so you can keep a game for as long as you'd like.

If you need to contact us regarding an aspect of your account please email customersupport@boomerangrentals.co.uk

Thanks

Boomerang

Hello Charlotte

Thanks for your review,

We are so happy to hear your glowing review of our service!

We believe we offer a first class service for the best price. From as liilte as £9.99 a month you can rent new release games delivered direct to your door.

Thanks
Boomerang

Hello Abdul

Thanks for your review,

We really appricate the kind words about us and our service. We're so pleased to hear how happy you are using our service and that you are getting your games asap.

If you ever do need to contact us about anything out customer service team is on hand Mon-Fri 9-5.30pm and you can reach them on Facebook, Twitter, Live Chat, Email and Phone.

Thanks

Boomerang

Hello Robert

Thanks for your review,

Great to hear your receiving your rentals quickly and enjoying your games. We have 1,000 of titles across 12 formats to choose from and package start from £3.99 a month. Don't remeber Blockbuster posting games through your door!

Thanks
Boomerang

Hello Adrian

Thanks for your review of our Video Game Rental Service.

We're very pleased to hear you think the site is easy to use and manage your rental list. The rental lists give you the control as to the order of games and how you wish them to be sent with the rental preferences. We will always aim to despacth your next rental the same day as your previous game rental returns.

We send all of our games via 1st class delivery so they come straight through your letter box with all your other post. No need to have to wait for a delivery all day!

Thanks
Boomerang

Hello Stephen

Thanks for your review of our video game rental service,

We love talking and interacting with our customers via our social media channels. It is a great platform to know what our customers love from us and the games they play. We also love the reaction to comps and giveaways we do every month. From major comps to free DLC giveaways.

Our main aim is to save our customers money while giving them the latest rentals straight to their door. Why spend £40 on a game you end up hating where as from as little as £9.99 you can rent it from us, play it, send back and get another game.

Thanks

Boomerang

Hello Tom

Thanks for your review of our video game rental service,

Really pleased to hear about you receiving super efficient service. We have thousand of games to choose from across 12 different formats so we don't think you'll have too much of a hard time finding something to play haha.

Remember if you do reccomend us to anyone you could get yourself a free rental month.

Thanks

Boomerang

Hello Yakeen

Thanks for your feedback,

I'm sorry you feel you've had a bad service with Boomerang recently.

After reviewing your account I can see where your upset maybe coming from.

The subscription you are on is the Value 1 £3.99 package. This allows you to rent 1 game per month. So from one billing date to the next you can ret 1 game. Your entitlement to your next game refreshes when you payment is processed.

Looking at your rental history you have returned all of your previous games on you billing date meaning our system will despatch your next rental, however on one occassion you returned a game 10 days before your next billing date. This means the system wouldn't send you another game until your next billing date 10 days later. This is why nothing was sent to you as it was outside your entitlement of 1 game per month.

I do hope this infor is useful to you now moving forward in how to manage your rentals.

Thanks
Boomerang