A decent service, but a tad expensive. There is also a near two day delay in dispatch on games they say are in stock, and when u return it takes nearly 5 days from posting to being able to select...
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Awesome....
Absolutely awesome
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Would recommend this to all gamers out there!
Fantastic service. Great prices and delivery time. Rewards scheme good also.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Superb
Just a brilliant all around service. Delivery is as fast as usain bolt on supercharge and the guys on the phone are able to solve everything, quickly and without any issues
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Trusted Customer
8 years ago
Waits too long
It would be five star if you had more copies of the games in stock. The waits can be very long and frustrating.
Andrew
Boomerang
8 years ago
Hello
Thanks for your feedback,
I'm really sorry to hear you feel you've not had a high standard recently.
After reviewing your account I can see that you have some red 6+day wait games in your rental preferences. We always advise customers to have have too many red games in their list at anyone time to avoid a potential slow down to their service.
We offer the wait time colour code indicators to customers as a rough guide of any potential wait they may have for a game. These are subject to change on a daily basis depending on our returns of rentals. These colour codes aid customer in managing the order of their rental list.
After looking at your account I can see their are plenty of available games low down your preferences, I would suggest changing your list to Top 5.
We review or wait times on a daily basis and will always get more stock if appropriate.
Anytime you are left waiting for a game to despatch you will receive payback points which can be used for discount off purchases and even saved up for a FREE rental month.
I've contacted you via email with this information and if you need anymore help please let me know.
Thanks Boomerang
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Trusted Customer
Hednesford
8 years ago
What Trusted Customer said about Boomerang:
Love it
Great Idea still being able to rent games at a low price, saves £100's and usually always quick despatch
Andrew
Boomerang
8 years ago
Hello Matthew
Thanks for your review of our Video Game Rental Service,
We couldn't agree more with your comments. Being able to rent all of the latest games and still save money!!
Why waste money on a game that might not be any good or pay from as little as £3.99 to have the game delivered to your door and keep for as long as you'd like! We have no late fees or time limits. When your done, pop it back in the post to us and you next game will be despatched.
Thanks Boomerang
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Trusted Customer
8 years ago
Great service
Really good and reliable service where i get whatever game i want whenever.
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Trusted Customer
8 years ago
.
Great fast service most of the time I've recommended the service to countless friends family and coworkers over my time using them
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Trusted Customer
Flintshire
8 years ago
What Trusted Customer said about Boomerang:
Couldn't live without it
The service is great, my games normally turn up within a few days or on the release date. Saved alot of money and its so easy to use.
Andrew
Boomerang
8 years ago
Hello Thomas
Thanks for your review of Boomerang Video Game Rentals
Great to hear you love the service. We always aim to have a new release with you on release day, which is why we send out games the day before release to try have them with you on day 1. We send everything via Royal Mail 1st class delivery and comes through your letter box. When your done simply send the game back in the same envelope and once we receive it back your next one will be on the way.
Our service set up is as simple as selecting your package and making a game list. We have packages to suit all taste and budgets.
Thanks Boomerang
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Trusted Customer
London
8 years ago
What Trusted Customer said about Boomerang:
This service is on par with Amazon Prime. Very happy with Boomerang !!!
Been with Boomerang from the start and never had any issues that they didn’t resolve . Always a fast and pleasant service with great customer service that deals with you correctly. Highly recommended...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
I'm really sorry to hear you feel you've not had a high standard recently.
After reviewing your account I can see that you have some red 6+day wait games in your rental preferences. We always advise customers to have have too many red games in their list at anyone time to avoid a potential slow down to their service.
We offer the wait time colour code indicators to customers as a rough guide of any potential wait they may have for a game. These are subject to change on a daily basis depending on our returns of rentals. These colour codes aid customer in managing the order of their rental list.
After looking at your account I can see their are plenty of available games low down your preferences, I would suggest changing your list to Top 5.
We review or wait times on a daily basis and will always get more stock if appropriate.
Anytime you are left waiting for a game to despatch you will receive payback points which can be used for discount off purchases and even saved up for a FREE rental month.
I've contacted you via email with this information and if you need anymore help please let me know.
Thanks
Boomerang