Great service and speedy delivery. Customer service is excellent.
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TC
Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Amazing service. 5 star. Would recommend.
It's very good. Great dealing with any problems. Quick sending the games. Amazing
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Great service
Fantastic service. Great price and customer support is friendly and always quick.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Fantastic service
Always quick to answer in twitter if I have any problems
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Trusted Customer
8 years ago
Good service and good value for money
Good service good value for money
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Best out there
Excellent service get the games I want most of the time the next day
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Trusted Customer
8 years ago
Not great
New releases are never on the first day even when you have the top package you have to wait weeks
Andrew
Boomerang
8 years ago
Hello
Thanks for your feedback,
We're really sorry to hear you feel you've not had a good service from us.
After having a careful look over your account I can see that the last 5 rentals you've had are new release games that have been sent to you on the despatch day.
We always send out new release games the day before their street release date, this is in an effort to have them with customers on release day. As we send everything via 1st class Royal Mail we expect games to arrive in 1-3 days in line with their quoted delivery times. If the games aren't arriving with you on the day of release we can only apologies for this, however we are only allowed to send them out 1 day before and can't send them out any earlier.
If you contact us we will always return any wait for a games delivery to you in the form of payback points.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
We're really sorry to hear you feel you've not had a good service from us.
After having a careful look over your account I can see that the last 5 rentals you've had are new release games that have been sent to you on the despatch day.
We always send out new release games the day before their street release date, this is in an effort to have them with customers on release day. As we send everything via 1st class Royal Mail we expect games to arrive in 1-3 days in line with their quoted delivery times. If the games aren't arriving with you on the day of release we can only apologies for this, however we are only allowed to send them out 1 day before and can't send them out any earlier.
If you contact us we will always return any wait for a games delivery to you in the form of payback points.
Thanks
Boomerang