Great value, great service, great customer service and great competitions run regularly
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Trusted Customer
Preston
8 years ago
What Trusted Customer said about Boomerang:
Best service ever used
Love the service have used it for years and im always talking about it on my mixer channel because i am a streamerand have over 6000 followers
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
I am very fussy in my choice of games and being a member of Boomerang allows me to try new games whilst still loving the new releases of my favourite ones without the huge cost being incurred.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Brilliant service. Saved so much money with them
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Excellent service but still worrying issues.
Over Christmas it was taking 3 weeks for them to receive and process my returned games. They clearly took advantage of the time of year to save on costs. Now and again it will take a week. Lovefilm...
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Andrew
Boomerang
8 years ago
Hello Duncan
Thanks for your feedback,
I'm really sorry to hear you feel we've mislead you over postal delays.
Every year around Christmas time we see a massive slowdown in deliveries from Royal Mail to us and to customers. This is due to the massive influx of post they receive. Royal Mail is the one part of our service we can't control but we will always give customer any time lost due to postal issues.
I can assure you if we despatch a game to you we send it that day, we would never hold on to anything to save costs. I'm sorry if you've found this practice with another company but from us I can 100% guarantee we despatch and post games the same day.
Glad to hear you love the service aside from this issue.
Thanks Boomerang
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Best service ever recommend for anyone who likes to explore new games
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Trusted Customer
8 years ago
Excellent service, but I would update the site just a little bit.
Only one issue in many years,
Great customer service on that one issue
Quick delivery
Quick reception
Clear and easy to navigate site (but maybe also the weakest link, could possibly be...
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Trusted Customer
8 years ago
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What Trusted Customer said about Boomerang:
Good job!
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Boomerang is the best
There customer service is fantastic and also the distribution is perfect aswell
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Trusted Customer
Hoddlesden
8 years ago
What Trusted Customer said about Boomerang:
Simply excellent.
Boomerang’s customer services have always been second to none, games are delivered promptly so I can almost predict the day they will arrive.
When problems have arisen they have been sorted out very...
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
I'm really sorry to hear you feel we've mislead you over postal delays.
Every year around Christmas time we see a massive slowdown in deliveries from Royal Mail to us and to customers. This is due to the massive influx of post they receive. Royal Mail is the one part of our service we can't control but we will always give customer any time lost due to postal issues.
I can assure you if we despatch a game to you we send it that day, we would never hold on to anything to save costs. I'm sorry if you've found this practice with another company but from us I can 100% guarantee we despatch and post games the same day.
Glad to hear you love the service aside from this issue.
Thanks
Boomerang