great service quick and customer support is very helpful
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Brilliant some times have 2 wait a couple of days but always good
Always keep me in the loop great customer service
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Trusted Customer
Dunbar
8 years ago
What Trusted Customer said about Boomerang:
Best Game Rental Company
Boomerang are the business,they let you know when they send out games and when they receive them back also earn points when you have to wait for a game which you can use to buy games at a cheaper...
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Trusted Customer
8 years ago
Fantastic service
Fantastic service, love it. Would recommend to all.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Been a customer for 2 years now. Nothing but praise for them.
Games always arrive really quick.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Reliable service, good quality disks.
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Trusted Customer
8 years ago
What Trusted Customer said about Boomerang:
Not Great
It’s okay. A lot of stuff I want is 6+ days, even old stuff.
Returning disks can take up to five days. Not sure if that’s their fault logging disks or the postal service being slow. So that’s a...
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Andrew
Boomerang
8 years ago
Hello Dom
Thanks for your feedback,
We're sorry to hear your not loving the service.
I can see you've already saved over £500 in the short time you've been using our service. If you were to purchase new release games they on average cost £40-£50 but for the price of £10.99 you can rent them for as long as you'd like, return it and get another game. So you could rent 2 new release games in the same month for the less than half the price of buying one of those games.
We also have a keep it option where you can buy the game directly from us at a normally cheaper price. You can also use payback points to get further discount from the price.
Anything we post out or receive is sent via 1st class Royal Mail. The expected delivery time is 1-3 days, but Royal Mail can take up to 7 days from posting to deliver an item. Once it's in Royal Mail system it is out of our control but any time you've lost waiting for delivery we will always reward back to you so you never loose out.
With some older format titles we might not have as many copies in circulation compared with newer format titles and with us having no late fees or time limits this sometimes can artificially increase the wait times. However we do consonantly review the wait times and will do everything we can to reduce and give back any wait you've had.
I do hope you decide to continue using us as you've already saved so much and will continue to.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Thanks for your feedback,
We're sorry to hear your not loving the service.
I can see you've already saved over £500 in the short time you've been using our service. If you were to purchase new release games they on average cost £40-£50 but for the price of £10.99 you can rent them for as long as you'd like, return it and get another game. So you could rent 2 new release games in the same month for the less than half the price of buying one of those games.
We also have a keep it option where you can buy the game directly from us at a normally cheaper price. You can also use payback points to get further discount from the price.
Anything we post out or receive is sent via 1st class Royal Mail. The expected delivery time is 1-3 days, but Royal Mail can take up to 7 days from posting to deliver an item. Once it's in Royal Mail system it is out of our control but any time you've lost waiting for delivery we will always reward back to you so you never loose out.
With some older format titles we might not have as many copies in circulation compared with newer format titles and with us having no late fees or time limits this sometimes can artificially increase the wait times. However we do consonantly review the wait times and will do everything we can to reduce and give back any wait you've had.
I do hope you decide to continue using us as you've already saved so much and will continue to.
Thanks
Boomerang