Hello Louise,
Thanks for your feedback and the compliments on the bag! We're puzzled about the customer service comment 🤔. It seems our email exchanges might be playing hide and seek because we haven't received anything from you on this end. (That's not a fob off... we really haven't!)
In the spirit of 'old school' communication, a quick phone call could have ironed things out swiftly before taking to the keyboard and penning your review—sometimes, it's just faster to talk it out! If there's still something amiss, give us a ring. We're here and eager to help. Or, if emails are more your style, you might want to try reaching out again at info@bababing.com.
Best Wishes, Team Babab!ng😊
