Terrible service. Haven’t received my items after nearly 2 weeks. Extremely disappointed!!
Jodie Lawson
Astrid and Miyu
5 years ago
Hey,
Thank you for taking the time to leave us a review,
I am sorry to hear that you did not receive your parcel,
I can see the parcel was shown as delivered on your tracking and that one of our team is now helping to resolve this issue for you :)
A&M x
Date of purchase: 31/01/2021
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Panna Hussain
Feefo Verified
5 years ago
What Panna Hussain said about Astrid and Miyu:
Arrived quickly... Very pleased with these. Absolutely love them wish they would do smaller sizes like 5mm. Will definitely buy again.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Unfortunately I haven't yet received my order. I'm not sure if it's still on the way or the order got lost.
Jodie Lawson
Astrid and Miyu
5 years ago
Hey,
Thank you for taking the time to leave us a review,
I am sorry to hear you have not received your parcel just yet,
At the moment international delivery is experiencing some delays due to Brexit & COVID-19,
I can see a member of the team has now helped you with this issue :)
A&M x
Product reviews
Date of purchase: 27/01/2021
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Lindsey Lowe
Feefo Verified
5 years ago
What Lindsey Lowe said about Astrid and Miyu:
Still haven’t received my item and had to pay half of what the item cost to a company that doesn’t let you know you have the ability to “ self clear” an import across the border. Why would I buy from...
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Jodie Lawson
Astrid and Miyu
5 years ago
Hey Lindsey,
Thanks for taking the time to leave us a review,
I can see your order was delivered yesterday this was within the 5-10 working day time frame which we advise for international delivery,
I am really sorry to hear you are unhappy about the customs charges,
The website does state that for any orders outside of the UK the customer is responsible for the customs charges, my apologies if this was missed,
Please don't hesitate to contact us via email if you require any further assistance :)
A&M x
Date of purchase: 30/01/2021
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Lisa Jones
Feefo Verified
5 years ago
What Lisa Jones said about Astrid and Miyu:
Amazing!! Couldn’t be any better! 😁
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
