The product is poor quality, after 2 wears the earrings are dull and look like theyve been worn for years. Not what you expect after spending £60+ on a pair of studs.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review,
I am sorry to hear you have had a bad experience with one of our items,
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
The items arrived beautifully packed with a surprise necklace pendant as a gift for valentine's Day. The quality of the earrings are very nice and worth every penny
Would definitely recommend **
Bailee Munson
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
efficient delivery, lovely packaging and kept me up to date on order status
Bailee Munson
Astrid and Miyu
5 years ago
Hey Laura,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Product reviews
Bailee Munson
Astrid and Miyu
5 years ago
I am sorry to hear you have had a bad experience with one of our items.
Please emailcustomercare@astridandmiyu.comand our team would be happy to help you :)
A&M x
Date of purchase: 09/02/2021
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Trusted Customer
Feefo Verified
5 years ago
Beautiful jewellery and fast delivery
Bailee Munson
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Product reviews
Date of purchase: 08/02/2021
1
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SF
Sumaya Firdous
Feefo Verified
5 years ago
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What Sumaya Firdous said about Astrid and Miyu:
Obsessed with all my earring cnt wait to order more
Bailee Munson
Astrid and Miyu
5 years ago
Hey Sumaya,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future.
At this time we were experiencing delivery delays due to Covid and Brexit which were outside our control, and I am sorry for the inconvenience.
If you have not received your order 10 working days from the shipped date, please drop an email to customercare@astridandmiyu.com and the team can look into this for you. :)
A&M x
Product reviews
Date of purchase: 08/02/2021
1
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AL
Anna Julie Lespinasse
Feefo Verified
5 years ago
What Anna Julie Lespinasse said about Astrid and Miyu:
Es ist nicht angekommen , das Tracking sagt es ist in Deutschland angekommen
Bailee Munson
Astrid and Miyu
5 years ago
Hey Anna,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future.
At the time we were experiencing delivery delays due to Covid and Brexit which were outside our control, and I am sorry for the inconvenience.
A&M x
Ensure all earrings operate properly. They also arrived displayed back to front in the box?!
Bailee Munson
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I can see one of the team have been emailing with you on this situation.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
