I have bought 2 pieces now. They are beautifully designed, good quality. I have struggled to find other retailers who have appropriate backs, fitting etc. for cartilage piercings. The communication...
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Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Great service but the earrings I bought my wife were not as pictured. Return accepted so no harm done
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that the item was not as expected. I am glad to see a member of the team was able to resolve this :)
A&M x
Hey,
Thanks for leaving us a review.
I am sorry you've had an issue with your item. I can see a member of the team is helping to resolve this issue :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
After a mistake I made when ordering they sorted out without fuss and delivered a nicely wrapped present to my daughter. I could not have asked for better service.
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Date of purchase: 13/02/2021
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Trusted Customer
Feefo Verified
5 years ago
I struggled with customer service in the beginning to be honest... I payed with Apple Pay and it went so quickly that I didn’t get a chance to check the address and emailed them straight away asking...
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Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks for taking the time to leave us a review.
Unfortunately as our team work super fast processing orders, changes cannot always be made, I can see my colleague advised she could look into it for you and I'm glad to see she managed to fix the issue for you. We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Love Astrid and Miyu products. I had had a few issues but they are able to sort out really quickly
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you enjoyed the experience and service. Thanks for shopping with us :)
A&M x
Product reviews
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for taking the time to leave us a review.
I am sorry that you felt the experience fell short on this occasion. We are always working to improve our customer experience, and we take feedback on board to improve in the future :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
Maddie
Astrid and Miyu
5 years ago
Hey,
Thanks so much for leaving us a review,
Glad to hear you loved your jewellery and thanks for shopping with us :)
A&M x
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
