Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Always a good service. However two days processing for your vets to look at when already prescribed and dog checked at my vets would cut down on the delay in sending out especially as its a regular...
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Jess
Pet Drugs Online
8 days ago
Hi
Thank you for your feedback!
For a bit of context to our vet check our end, it is a legal requirement for us to check prescriptions thoroughly before dispensing anything. I can understand that this might be frustrating but we would legally not be able to dispense without these checks.
If there is an active prescription on your account then a two wait isn't necessary as you simply click re-order on your active prescription to draw down from there or select from active prescriptions at the check-out. I hope this is helpful and offers some clarity for you moving forward.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Product reviews
Date of purchase: 01/05/2026
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Kevin Clarke.
Feefo Verified
GBR
11 days ago
What Kevin Clarke. said about Pet Drugs Online:
Excellent service.
Jess
Pet Drugs Online
11 days ago
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and the ease of using our website!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
Hi
Thank you for your feedback!
I'm so pleased to hear you're impressed with our service and delivery timeframes!
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
I was provided details on this site by our vet to help with the management of costs for pets medication. I was not sure what to do exactly but details on the website were very clear and easy to...
Read more
Jess
Pet Drugs Online
11 days ago
Hi
Thank you for your excellent feedback.
We really appreciate hearing this - I've passed your comment on to the rest of our team.
Kind regards,
Jess
Pet Drugs Online
Customer Care Team
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.