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Pet Drugs Online Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 210,491 reviews

Trusted Customer

Feefo Verified

5 days ago

Couldn’t afford my dog without pet drug’s online.

The order process is so simple. The website walks you through it. The order process is very fast and usually dispatched within three days.

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/05/2026

Nicola Jones

Feefo Verified

5 days ago

What Nicola Jones said about Pet Drugs Online:

Easy to use app and brilliant customer service

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

5 days ago

Librela

Excellent, always has been

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate your continued custom. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

5 days ago

Good service but the time it takes from accepting the prescription to sending out is quite long. Had to wait well over a week for delivery

Jess

Pet Drugs Online

4 days ago

Good Afternoon, Thank you for taking the time to discuss your feedback today and allowing me to explain the hold up was due to not receiving your prescription from the vets until later than expected. I am glad we were able to clarify our processes with you today. If you need anything further from our team then please do not hesitate to contact us. Kind regards, Jess Pet Drugs Online  Customer Care Team

Product reviews

Date of purchase: 06/05/2026

Davina Adkins

Feefo Verified

GBR

5 days ago

What Davina Adkins said about Pet Drugs Online:

First time user

This is the first time I have used Pet Drugs Online and found them user friendly and straightforward. From uploading the prescription to receiving the drugs (with express delivery), I had them in...

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your excellent feedback. We really appreciate hearing this - I've passed your comment on to the rest of our team. Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

5 days ago

All as expected and good delivery

It’s very simple once you’ve set up an account, you’ve got all your pets details and prescriptions ready to go

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 04/05/2026

Viv Flay

Feefo Verified

5 days ago

What Viv Flay said about Pet Drugs Online:

Good service. On time delivery, easy to order

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service and delivery timeframes! Kind regards, Jess Pet Drugs Online Customer Care Team

Product reviews

Date of purchase: 06/05/2026

Melanie Scaman

Feefo Verified

GBR

5 days ago

What Melanie Scaman said about Pet Drugs Online:

Great Service

Quick service. Timely updates and easy to order

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team

Date of purchase: 05/05/2026

Trusted Customer

Feefo Verified

5 days ago

Too slow

Too slow even though I paid for priority shipping

Jess

Pet Drugs Online

4 days ago

Good Afternoon, Thank you for taking my call today to discuss your feedback I'm happy that we were able to find a resolution to the issues you faced with your previous order and we look forward to your continued custom in the future. If you need anything further from our team then please do not hesitate to contact us. Kind regards, Jess Pet Drugs Online  Customer Care Team

Date of purchase: 06/05/2026

Trusted Customer

Feefo Verified

5 days ago

Happy

Very quick and easy ordering process, the price of the product was better than other suppliers. Delivery was quick and I was emailed about every stage of delivery, very good communication throughout

Jess

Pet Drugs Online

3 days ago

Hi Thank you for your feedback! I'm so pleased to hear you're impressed with our service! Kind regards, Jess Pet Drugs Online Customer Care Team 

Product reviews

Date of purchase: 05/05/2026

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Pet Drugs Online Reviews

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