Horrible. The product I originally ordered was advertised wrongly, found out when I received the parcel, sent an email to customer service, agreed to refund me but no apologies at all.
Sonia
Zoggs
6 years ago
Thank you for your feedback. I am sorry to hear that the incorrect information was on our website. I can see that you contacted our Customer Service team to arrange a refund. Thank you for making us aware of the issue as your comments are very important to us.
Ordered a swimming costume which I had already from you a while ago & as it was in the sale decided to buy another one.
Delivery was very quick & customer service very good.
Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality Swimwear and Swim Equipment.
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Born in Australia, the home of swimming, Zoggs is now swimming all around the world. At Zoggs we have a passion for creating innovative, exciting and high quality Swimwear and Swim Equipment.