A CS rep suggested making a small change to the setting which would improve the image - and did it for me! This is definitely beyond the usual level of customer service. Very impressive!
Absolutely awful experience never turned up on time and still hasn’t arrived
Customer Services
Zippi
8 years ago
I am really sorry your item has not arrived yet. Your order was despatch on time but as you selected 2nd Class Royal Mail post I am afraid this service has been slower than usual due to the recent porr weather. We would expect your item to arrive today but please let us know if it doesn't arrive shortly.
Product reviews
Customer Services
Zippi
8 years ago
I am really sorry your item has not arrived yet. Your order was despatch on time but as you selected 2nd Class Royal Mail post I am afraid this service has been slower than usual due to the recent porr weather. We would expect your item to arrive today but please let us know if it doesn't arrive shortly.
Top Quality Product. Delivered on time and securely packaged. My family all love it! Really great work!
Product reviews
Date of purchase: 03/01/2017
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Trusted Customer
8 years ago
Haven’t received my order placed on 3 March yet. No communication from Zippi either. Disappointed customer
Customer Services
Zippi
8 years ago
I am very sorry to hear your order has not arrived yet. We can see that whilst we dispatched your order on time, the Royal Mail have been slow to deliver the item to you after the recent snows that seem to have caused backlogs.
Whilst normally the free second class option chosen would have been sufficient to get the item to you in time, it appears the recent bad weather has caused backlogs. We expect your order to be delivered tomorrow but we will monitor the status of your order to ensure it with you soon and if not we will get a replacement out to you straight away . Apologies again that the Royal Mail has been much slower this week..
I ordered a phone case on the 3rd for my mother as her mother’s day Present. The delivery was suppose to be between the 7th and 9th and yet I still haven’t received the item as of today (10th) my...
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Customer Services
Zippi
8 years ago
I am so sorry to hear your order has not arrived yet. Similar to other orders this week are seeing that whilst we dispatched your order the next working day (Monday) after you placed your order, the Royal Mail have been slow to deliver the item to you after the recent snows that seem to have caused backlogs. Whilst normally the free second class option chosen would have been sufficient to get the item to you in time, the Royal Mail give this type of postage the lowest priority when there are backlogs which is very frustrating.
We expect your order to be delivered tomorrow but we will monitor the status of your order to ensure it with you soon and if not we will sort this out very quickly. Apologies again that the Royal Mail 2nd Class delivery has been much slower this week..
I am very sorry to hear your order has not arrived yet. Your order was despatched on time the next working day after your order was placed at the weekend via the Royal Mail using the free second class mail delivery that you selected. Whilst we did everything correctly on time our end it seems that the Royal Mail have had a slight delay after the recent extreme weather. We would expect your order to be delivered tomorrow but we will monitor the status of your order to ensure it with you very shortly and if not we will remedy very quickly. Apologies again that the Royal Mail 2nd Class delivery has been slower than usual.
Product reviews
Customer Services
Zippi
8 years ago
I am very sorry to hear your order has not arrived yet.
Your order was despatched on time the next working day after your order was placed at the weekend via the Royal Mail using the free second class mail delivery that you selected.
Whilst we did everything correctly on time our end it seems that the Royal Mail have had a slight delay after the recent extreme weather. We would expect your order to be delivered tomorrow but we will monitor the status of your order to ensure it with you very shortly and if not we will remedy very quickly. Apologies again that the Royal Mail 2nd Class delivery has been slower than usual.
The card was due to arrive between 7th and 9th March and I have not received it yet (Today is the 10th)
My niece’s birthday is on the 12th, so I will miss that date now.
Customer Services
Zippi
8 years ago
I am very sorry to hear your order has not arrived yet. I have checked your order and it was despatched on time via the Royal Mail using the second class mail option that was selected in your order.
After the recent adverse weather it appears your order has been delayed by around a day. We will monitor the status of your orde to check that your order is delivered as soon as possible.
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
Zippi.co.uk is an online photgraphy and design site that allows customers to upload images and create their own products or buy merchandise created by artists and designers.
