This outfit spend a fortune advertising themselves as a "low-cost" platform. A very misleading picture: the deal may only cost £9.95 in commission but on a £10,000 trade the foreign exchange...
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Georgie
AJ Bell Youinvest
6 years ago
Thank you for your review and we are sorry that your experience has been negative. Please be assured that we take all of our customers comments on board.
What Mr James Bardner said about AJ Bell Youinvest:
Good but room for improvement.
Generally pretty good. But occasional IT / website hiccups and they cannot manage to put a yield column on online or printed valuations. Customer service is excellent and costs are competitive.
Georgie
AJ Bell Youinvest
6 years ago
Thanks for your feedback James, we are always trying to improve so thank you for your suggestions. We're really pleased that you are happy with our customer service as well as our costs!
What Mr John Harold Lovell said about AJ Bell Youinvest:
I am disappointed that after many years since Faster Payments was introduced A J Bell are still not using it and continuing with BACS payments, any payments still take several days to reach my...
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Georgie
AJ Bell Youinvest
6 years ago
Hi John, thank you for your feedback. I have passed on your comments to the relevant teams.
What Mr David Patrick Stanley said about AJ Bell Youinvest:
Simplify Login
I appreciate your security requirements but your current Login requirements are excessively onerous. Look at iii they manage on a much simpler Log in proceedure
Georgie
AJ Bell Youinvest
6 years ago
Thank you for your feedback. We're sorry that your unhappy with our service. I have passed on your comments to the relevant team.
AJ Bell Youinvest is a multi award winning provider of SIPPs (Self Invested Personal Pensions), Stocks and Shares (Investment) ISAs, Junior ISAs, Junior SIPPs and Share Dealing Accounts.
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Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
AJ Bell Youinvest is a multi award winning provider of SIPPs (Self Invested Personal Pensions), Stocks and Shares (Investment) ISAs, Junior ISAs, Junior SIPPs and Share Dealing Accounts.
