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WEBS Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Trusted Customer

Feefo Verified

2 years ago

Great yarn, can only afford sale prices now

I love your yarn. I am having difficulty finding yarn I can afford.

Date of purchase: 10/03/2023

0

DT

Diane Tomkins

Feefo Verified

Pennington, NJ

2 years ago

What Diane Tomkins said about WEBS:

Very pleased with my yarn purchase.

Friendly website, easy to place order.

Date of purchase: 10/02/2023

0

Trusted Customer

Feefo Verified

2 years ago

Web site unappealing

Orders arrive quickly. I don't like the new web site. The "spots" showing the various colors are too small. All the sale yarn views are misleading. They will show the number of colors for a...

Product reviews

Date of purchase: 10/03/2023

0

ET

Eileen Temple

Feefo Verified

2 years ago

What Eileen Temple said about WEBS:

Meet me my expectations as far as color and quality

Date of purchase: 10/04/2023

0

JC

June M Cairns

Feefo Verified

2 years ago

What June M Cairns said about WEBS:

As alway, great selection and fast service!!

Date of purchase: 09/26/2023

0

GJ

Gina Jackson

Feefo Verified

2 years ago

What Gina Jackson said about WEBS:

👌🏽👌🏽👌🏽👌🏽👌🏽

Product reviews

Date of purchase: 10/02/2023

0

IK

Isabella Kissel

Feefo Verified

2 years ago

What Isabella Kissel said about WEBS:

The return policy needs to be fixed. Never have I had to pay shipping for a return. I think that if you offered free returns that it would bring more customers.

Brianna

WEBS

2 years ago

Hello, Thank you for your feedback- it's really important to us! Unfortunately, due to rising costs, we are not able to offer free returns. I'm very sorry about that! I have forwarded your feedback to our logistics team for their consideration moving forward. If you have any further questions or concerns, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®

Product reviews

Date of purchase: 10/03/2023

0

Trusted Customer

Feefo Verified

2 years ago

What's not to love?

Excellent selection and customer service. My only complaint is that some of the best Valley yarns get discontinued way too soon.

Date of purchase: 09/25/2023

0

TM

Tania Marshall

Feefo Verified

2 years ago

What Tania Marshall said about WEBS:

Color not as pictured.

The color pictured for the Cascade 220 is not what I received. I'm disappointed I have to pay to return what I consider a faulty product.

Brianna

WEBS

2 years ago

Hello, Thank you for your feedback - It's really important to us! I'm very sorry you're disappointed with the color of your yarn! If you believe your yarn is faulty, please reach out to us at customerservice@yarn.com with photos. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®

Product reviews

Brianna

WEBS

2 years ago

Hello, Thank you for your feedback. I'm very sorry the feel of this yarn is not as you expected! If you would like to return the yarn to us for a refund, you may do so following our return policy here: https://webs1.zendesk.com/hc/en-gb/articles/10522794002705-Return-Policy If you have any questions, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®

Brianna

WEBS

2 years ago

Hello, Thank you for your feedback. I'm very sorry the feel of this yarn is not as you expected! If you would like to return the yarn to us for a refund, you may do so following our return policy here: https://webs1.zendesk.com/hc/en-gb/articles/10522794002705-Return-Policy If you have any questions, please reach out to us at customerservice@yarn.com. We're happy to help! Best wishes, Customer Service Team WEBS® / America's Yarn Store®

Date of purchase: 10/01/2023

0

PD

Peggy D.

Feefo Verified

Quarryville,PA

2 years ago

What Peggy D. said about WEBS:

Perfect Return

Webs has always been a favorite place for me to buy yarn. This time, I bought yarn that was not suitable for my project. I felt bad returning it, but the return process was very smooth and the...

WEBS Reviews

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Cascade Yarns 220 Superwash MerinoMore reviews of this product (314)View product websiteColor not what I wanted or expected.

Gomitoli's Cashmere Lana 6 PlyMore reviews of this product (3)View product websiteI expected the cashmere content would make it softer

Valley Yarns Valley SuperwashMore reviews of this product (125)View product websiteNeeded more of what I previously purchased for the project I had in mind.

Gomitoli's Cashmere Lana 6 PlyMore reviews of this product (3)View product websiteSame as previously commented for the other color. Not as soft as I expected.

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