I sent the photo of the incorrect shipment. No response in over a week. I'm left with paying for yarn I would never have purchased & will not use. I purchased the correct yarn from another seller...
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Brianna
WEBS
2 years ago
Hello, Thank you for your feedback - It's really important to us! Unfortunately, we did not receive an emailed photo. I'm sorry about that! I have forwarded your information to our customer service team, so that we can get this sorted for you. Someone will be in touch via email soon, so please keep an eye on our inbox. Best wishes, Customer Service Team WEBS® / America's Yarn Store®
Trusted Customer
2 years ago
I did send the photo a week ago via my phone. I will try again tomorrow when I am in an area of reception for my phone.
Sally
WEBS
2 years ago
Hello and thanks for the update!
if you can resend it that would be much appreciated.
Best wishes, Customer Service Team
WEBS® / America's Yarn Store®
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.