How are Feefo reviews collected?

We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.

Who can leave a Feefo review?

Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.

How do we verify reviews?

We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.

How do we deal with fake reviews?

Feefo prevents people from leaving fake reviews because we only invite verified buyers to give feedback.

WEBS Reviews | Customer Service Reviews for {{merchantUrl}} | Feefo

Displaying all 6,303 reviews

Trusted Customer

Feefo Verified

2 years ago

Label made but no yarn

I have waited 2 weeks for delivery. Tracking says the label was made but nothing after that. Customer Setvice insisted I wait this long but will refund my order. I wanted the yarn a week ago.

Sally

WEBS

2 years ago

Hello, thank you for taking the time to leave a review, they are very important to us! We are really sorry to have disappointed you with our delivery service on this occasion, we are pleased our customer service team have been able to assist you. Unfortunately we have to allow a certain time to lapse before we can regard a parcel as being lost. We hope this helps and we really hope you will give us the opportunity of providing you with a much better service in the future. Best wishes, Customer Service Team WEBS® / America's Yarn Store®

Date of purchase: 10/22/2023

Jessie Boutayeb

Feefo Verified

2 years ago

What Jessie Boutayeb said about WEBS:

Great service Adore this yarn

Product reviews

Date of purchase: 10/21/2023

Susan Hartter

Feefo Verified

2 years ago

What Susan Hartter said about WEBS:

Pretty yarn

Ordering from here is fabulous. Always helpful and timely. However, the yarn I bought is scratchier than what I wanted. Pretty yarn but prefer a softer yarn

Sally

WEBS

2 years ago

Hello, thank you for taking the time to leave a review, they are very important to us! We are sorry the yarn was not how you expected it to be. We are really pleased you have been happy with our service and we look forward to you shopping with us again soon. Best wishes, Customer Service Team WEBS® / America's Yarn Store®

Product reviews

Date of purchase: 10/19/2023

Katherine Krueger

Feefo Verified

2 years ago

What Katherine Krueger said about WEBS:

Nice yarn. I’ve bought this twice now and may again.

Date of purchase: 10/20/2023

Trusted Customer

Feefo Verified

2 years ago

Great products, good availability and quick shipping. Will not hesitate to order again!

Product reviews

Date of purchase: 10/20/2023

Gaby Meza

Feefo Verified

2 years ago

What Gaby Meza said about WEBS:

I love the different type of yarns I can get from this website. After just exploring the site, it’s pretty easy to looks for what I wants to use for certain projects s

Product reviews

Date of purchase: 10/20/2023

Amy Gruber

Feefo Verified

2 years ago

What Amy Gruber said about WEBS:

Web’s is a great yarn store

Sally

WEBS

2 years ago

Hello, thank you for taking the time to leave a review, they are very important to us! We are really pleased you have been happy with our delivery service and we look forward to you shopping with us again soon. Best wishes, Customer Service Team WEBS® / America's Yarn Store®

Product reviews

Date of purchase: 10/21/2023

Trusted Customer

Feefo Verified

2 years ago

Uploaded media

View all media (3)

My new favorite yarn.

Webs is my go to yarn shop. And, Malabrigio Mecha is my new favorite yarn. I made a queen size blanket out of it as a wedding present and it’s stunning. My cat loved it so much I’m now knitting him...

Date of purchase: 10/20/2023

Trusted Customer

Feefo Verified

2 years ago

Best customer service

There was not enough of the same dye lot for what I ordered, immediately I was notified so I could decide what was best for me.

Date of purchase: 10/15/2023

Carla Laningham

Feefo Verified

2 years ago

What Carla Laningham said about WEBS:

All good

Ordered on line. Fast delivery. Order complete. Packaged as expected.

Product reviews

Date of purchase: 10/19/2023

Not received a review invite?

Valley Yarns Huntington Coned Sock Yarn - 2lb Cone

View all media (1639)

Feefo Trusted Service Awards

Our independent awards recognise the top brands for customer service. Winners are decided based on the ratings they receive from their customers.

What are Trusted Service Awards

Why trust Feefo reviews?

Learn more about Feefo

WEBS Reviews

Noro Silk Garden SockMore reviews of this product (4)View product websiteGreat yarn and texture beats regular silk garden

Plymouth Yarn Hearty Homestead TweedMore reviews of this product (4)View product websiteYarn is pretty but scratchy. Not as soft as I would like.

Cascade Yarns Heritage SockMore reviews of this product (210)View product websiteGood quality and price thanks

Jojoland Rhythm SuperwashMore reviews of this product (9)View product websiteI’ve really liked using this yarn. To me, it has a great feel while crocheting.

Noro KureyonMore reviews of this product (53)View product websiteI really liked the colors and texture while crocheting. The only thing that bugged me was how often I separated the thread.

Jojoland Rhythm SuperwashMore reviews of this product (9)View product websiteI’ve really liked using this yarn. To me, it has a great feel while crocheting.

Berroco TalaraMore reviews of this product (4)View product websiteNot enjoying this yarn to knit with

Malabrigo RiosMore reviews of this product (295)View product websiteCould not have asked for better service and delivery.

Malabrigo RiosMore reviews of this product (295)View product websiteNot my first order of Rios. One of my favorites

How are Feefo reviews collected?

Who can leave a Feefo review?

How do we verify reviews?

How do we deal with fake reviews?