Several of the skeins were defective- the strands came apart and were too thin to use
Brianna
WEBS
5 months ago
Hello,
Thanks so much for reaching out with your feedback. I'm sorry you're disappointed with your Paintbox yarn! I see that you are in touch with my colleague via email. If you could please forward her photos of the issues, we would be happy to look into this further for you. We look forward to hearing from you! Best wishes,
Brianna and the WEBS Customer Service Team WEBS® / America's Yarn Store®
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years..
We independently collect feedback on behalf of the businesses that work with us. Our platform only reaches out to verified buyers, so you can be sure you’re reading reviews from real customers.
Only customers with proof of purchase can leave a Feefo review. We ensure this by reaching out to buyers straight after their transaction.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years..
