I am happy with the purchase, but I am not happy with the service. I ordered about 10 skeins of yarn - one color was out of stock, so WEBS stalled shipping. I expected shipment about one week after
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Brianna
WEBS
3 days ago
Hello, Thank you for taking the time to provide us with your feedback. I'm very sorry you were not promptly informed of the stock issue with your order! This is not the customer experience we strive to provide our customers with. I hope you will give us another chance in the future! Best wishes, Customer Service Team WEBS® / America's Yarn Store®
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.
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We verify that reviews are from genuine customers by matching them to a sale or transaction. People are only invited to leave a review after purchasing from the business.
WEBS - America's Yarn Store is located in the picturesque Pioneer Valley of Western Massachusetts. WEBS started as a family-owned business and has been the destination for knitters, crocheters, weavers, and spinners for over 45 years.